Description
1. Payment imports
- Import payment statements from NMB Bank, Yas, M-Pesa and HaloPesa into the system every hour, so that client payments reflect on time.
- Check that every payment file is imported completely and accurately, with no missing or duplicated transactions.
- Communicate promptly with the payment service providers when there is poor service, a delay or a technical problem, and follow it up until it is resolved.
2. Payment allocation and verification
- Make sure every payment is allocated to the correct client and agreement.
- Investigate and resolve unidentified, unassigned or wrongly allocated payments.
- Verify that physical or digital receipts match the exact amount paid.
3. Reconciliation and statements
- Reconcile all completed transactions and payments every day and every month.
- Compile and prepare the monthly payment statements.
- Report and follow up any difference found during reconciliation until it is cleared.
4. Disbursements and budget
- Prepare the budget and request funds from the Finance Department.
- Prepare daily, weekly and monthly disbursements.
- Make pending payments securely, only after validating the corresponding receipts and approvals.
- Disburse payments for repossession costs as required by operations.
- Keep complete records and supporting documents for every disbursement.
5. Reporting
- Share a daily update with the DC Admin Team Lead: files imported, payments allocated, open unidentified payments and any provider issues.
- Share the monthly statements, reconciliations and disbursement summary on time.
- Raise any risk of financial loss or suspected fraud immediately.
6. Other duties
1. Perform any other related duties assigned by the line manager.