Learning and Development Specialist

  • Full-time
  • Dar es Salaam
  • Tanzania

ABOUT US

Mogo Credit Limited (hereafter referred to as Mogo) is a microfinance firm licensed in Tanzania by the Bank of Tanzania (BOT) as a Boda Boda and Tuk-Tuk (Bajaji) Credit Provider.


Our journey begins with Eleving Group, an international fintech company founded in 2012. We are much more than a financial institution; we are an engine for upward social mobility. This is an incredible opportunity to bring our proven financial solutions to a brand-new market, building on our global success.


We are looking for passionate, driven individuals to join our founding team. This is a unique chance to help build a company from the ground up and play a key role in shaping its future. You'll be part of a collaborative, non-bureaucratic work environment that is both fun and sustainable.



Ready to help us write this new chapter in Tanzania?

WHAT YOU WILL DO

A. Learning and Development

Learning Program Management

·      Leverage Talent LMS to deploy, track, and manage learning initiatives.

·      Launch programs aligned with organizational needs.

·      Collaborate with Heads of Departments to capture institutional knowledge.

·      Develop assessments and follow-ups to monitor learning uptake and application.


High Impact Sensitization

·      Ensure quarterly departmental trainings or sensitizations are conducted.

·      Develop and update training modules covering but not limited to:

o   Soft Skills: Communication, Conflict Resolution, Leadership, Teamwork

o   Technical Skills: ERP usage, Credit Analysis, Debt Collection Ethics

o   Compliance Topics: Data protection, Legal HR Work and place guidelines

·      Goal: Deliver high-impact training that strengthens departmental capabilities.

·      Metric: Minimum of two high-impact sessions per department per quarter.


Team Building and Employee Well-being

·      Organize two fully supported team-building activities per department, twice a year.

·      Support wellness or hobby initiatives to boost employee engagement.


LandD Coordination

·      Collaborate with LandD team to align internal training programs with departmental needs.

·      Ensure quarterly departmental trainings are conducted in partnership with LandD.


HR Projects and Continuous Improvement

·      Identify opportunities to enhance HR processes.

·      Lead initiatives to improve efficiency, employee experience, and organizational effectiveness.


Partnerships and Collaboration

·      Maintain open communication with HR Shared Services.

·      Drive alignment with other HR generalists to ensure alignment of training initiatives.

WHAT YOU NEED

  • Bachelor’s degree in Human Resources, Education, Business Administration, Psychology, or related field.


  • 2-3 years of experience in learning & development, training facilitation, Proven track record designing/delivering training programs with measurable impact.


  • Proficiency in L&D tools: PowerPoint for materials, Zoom/Teams for virtual delivery, and basic analytics.


Competence Skills

·      Strong interpersonal and communication skills

·      Knowledge of Tanzania laws, HR policies

·      Strong organizational and project management skills

·      Commitment to employee engagement, well-being, and development

With us you will:

Win Big

  • Fast results: We cut through bureaucracy so you can achieve your goals quickly.
  • Transparent goals: Know what you are working toward and celebrate our victories together.
  • Rewards and bonuses: We recognize and celebrate great work with bonuses and awards.
  • Celebrating Success: We love to celebrate our wins together.


Grow

  • Intelligent team: Work alongside smart, passionate people.
  • Established feedback culture: We encourage open communication to help you and the company grow.