Community Engagement Administrator

TooMuchWifi is a leading provider of fast, reliable and affordable internet connectivity to aspirational communities in South Africa.  We are a fast-growing company with a great culture which encapsulates our values - Accountability, Kindness, Integrity, Timeliness and Hardwork.  

We care deeply about our dedicated, hardworking team and the communities we serve.  

Our purpose, mission and social impact drive and inspire us every day. 

Our working environment is colourful, fun, collaborative and kind.  We have come a long way and have amazing stories to tell!  

What we offer:

• Health Insurance, Medical aid
• Comprehensive Life Cover 
• Free 24/7 Employee Assistance Program (EAP) for all our staff and their family
• Annual performance bonuses and salary increases
• Employee Share Ownership Plan (ESOP) for qualifying staff
• Generous time off (annual leave)
• Birthday leave
• Discounted TooMuchWifi internet packages
• Casual Fridays
• Fun company events including transportation
• Sports club 
• Staff loans (interest free)
• Successful candidate placement referral cash bonus for staff

A detail-oriented and proactive office administrator with a passion for community impact and efficient coordination. The ideal candidate is highly organised, confident in engaging with diverse internal departments, and skilled at coordinating schedules, logistics, data analysis, and reporting. You will play a key supporting role in ensuring the Community Engagement team runs smoothly and can focus on delivering real change in the communities we serve.

• Coordinate schedules and logistics for all community engagement events, meetings, and activities.

• Record and collate weekly field staff (Community Engagement Specialists) schedules and client visit plans.

• Updating databases, and filing structures for community outreach documentation.

• Support the Community Engagement Lead in  preparing reports, presentations, and minutes taking.

• Support the Community Engagement Team track project progress, follow up on outstanding tasks, and ensure timelines are met.

• Work closely with the Community Engagement Lead to ensure detailed recording of completed files for all Memorandums of Understanding & Memorundums of Agreement (MOUs & MOAs) and Lease Agreement documents with community stakeholders.

• Work closely with the Community Engagement Lead to ensure accurate record-keeping and version control of all signed documentation.

• Work closely with the legal and compliance teams as directed by the Community Engagement Lead to ensure all documents meet Company requirements.

• Assist with coordinating community meetings, forums, and outreach activities.

• Assist the Community Engagement Team as the internal liaison for the Community Engagement team by coordinating with departments such as Commercial, Network, and Customer Operations.

• Support the smooth flow of information between the team.

• Capture community feedback and flag potential issues or opportunities to the Community Engagement Lead.

• Support the Community Engagement Team by compiling data from community outreach activities.

• Assist in the creation of monthly dashboards and impact reports using advanced spreadsheet functions.



• Use Excel/Google Sheets (pivot tables, formulas, charts) to interpret engagement metrics and financial data to inform decision-making.

• Matric certificate required; post-matric qualification in administration, social sciences, business, public or community development preferred.

• 3 Months in an administrative or data support role, ideally within community outreach or non-profit environments.

• Strong analytical skills and ability to work with numbers and large datasets.

• Proficiency in Microsoft Excel and/or Google Sheets (formulas, pivot tables, charts, and data visualisation).

• Excellent organisational and time management skills.

• Strong communication and interpersonal skills — ability to relate to diverse stakeholders.

• Fluent in English; isiXhosa proficiency is highly advantageous.