HR Business Partner

TooMuchWifi is a leading provider of fast, reliable and affordable internet connectivity to aspirational communities in South Africa.  We are a fast-growing company with a great culture which encapsulates our values - Accountability, Kindness, Integrity, Timeliness and Hardwork.  

We care deeply about our dedicated, hardworking team and the communities we serve.  

Our purpose, mission and social impact drive and inspire us every day. 

Our working environment is colourful, fun, collaborative and kind.  We have come a long way and have amazing stories to tell!  

Our ocean facing head office is located in Paarden Eiland, Cape Town with beautiful views of Table Mountain, Robben Island and sunsets.  Just one of the perks worth mentioning plus:

• 100% main member contribution for Health Insurance or Medical aid.  Medical aid benefits include gap cover and health saver
• Hello Doctor online GP consultations
• 100% main member contribution for Group Life cover which includes death (annual salary lump sum x number of years depending in role level), funeral, child education, critical illness, and income disability cover
• Free 24/7 Employee Assistance Program (EAP) for our staff and their family
• Between 15 and 21 days annual leave allocation depending on role grade
• Birthday leave
• Discounted TooMuchWifi internet packages
• Casual Fridays and fun staff events
• Sport clubs
• Staff transport services
• Staff loans (interest free)
• Wellness events
• Successful candidate referral bonus for staff

A skilled, hands-on HR Business Partner to join our team with proven experience in developing and implementing HR initiatives across departments.

The HR Business Partner reports to the Senior HR Manager and will work collaboratively in partnership with management of designated departments to provide effective department focussed HR advice, solutions and operational support. 

• Provide dedicated employee life cycle support to specific departments, including talent management, onboarding, retention and performance management.
• Coach and guide line managers on HR procedures and requirements.
• Provide line managers with legal and labour advice, support disciplinary investigations, and monitor and offer guidance on employee productivity metrics.
• Maintain accurate employee records.
• Encourage a productive work environment and cultivate excellence in employee interactions.
• Respond in a timely manner to any questions, complaints, and inquiries from employees.
• Attend to employee complaints, arbitrate disputes, and assist in finding solutions.
• Put programs and initiatives for employee engagement into action.
• Facilitate effective communication on all HR matters.
• Conduct monthly meetings with management to assess performance, employee relations, employment equity, organisational development, and learning and development.
• Prepare accurate department specific HR reports.
• Encourage and assist with staff wellness programs.
• Oversee the performance review procedure, monitor employee performance, and mentor supervisors.
• Oversee programs for employee rewards, benefits, and remuneration.
• Verify adherence to rules regarding pay and benefits.
• Help with payroll processing and other administrative tasks associated with payroll if and when necessary
• Comply with statutory requirements for compliance and reporting, inter alia Workplace Skills, Annual Training Reports, Employment Equity, BCEA.
• Oversee designated HR databases and systems, making sure that all training and disciplinary documentation is promptly recorded.
• Prepare HR reports and analyse HR metrics as required.

• HR Diploma of higher qualification in Human Resources Management, Industrial Psychology, or similar field.
• Minimum 3-5 years of HR generalist experience.
• Good understanding of all regulations such as Labour Relations, Basic Conditions of Employment, Occupational Health and Safety, COIDA, Employment Equity.
• Advanced business software skills such as Microsoft Office and/or Google Suite, including HR software.
• Excellent communication skills both written and verbal.
• Strong attention to detail is essential.
• Industrial and Employee Relations experience.
• Problem solver
• People skills, handling queries and assisting.
• Must have own vehicle and willing to travel when required.