HR Generalist

About Us

TooMuchWifi is a leading provider of fast, reliable and affordable internet connectivity to aspirational communities in South Africa. We are a fast-growing company with a great culture which encapsulates our values - Accountability, Kindness, Integrity, Timeliness and Hardwork.  

We care deeply about our dedicated, hardworking team and the communities we serve.  

Our purpose, mission and social impact drive and inspire us every day. 

Our working environment is colourful, fun, collaborative and kind. We have come a long way and have amazing stories to tell!  

What we offer:

• 100% main member contribution for Health Insurance, Medical aid
• 100% main member contribution for comprehensive Life Cover 
• Free 24/7 Employee Assistance Program (EAP) for all our staff and their family
• Annual performance based bonuses and salary increases
• Employee Share Ownership Plan (ESOP) for qualifying staff
• Between 15 and 21 days annual leave allocation depending on role grade
• Birthday leave
• Discounted TooMuchWifi internet packages
• Casual Fridays
• Fun company events 
• Soccer club 
• Staff loans (interest free)
• Successful candidate placement referral bonus (cash) for staff

A skilled, hands-on HR Generalist to join our team with proven experience in developing and implementing HR initiatives and processes, and provide dedicated HR support to departments and line management.

The HR Generalist reports to the Senior HR Manager and will work collaboratively in partnership with management of designated departments to provide effective department focussed HR advice, solutions and operational support. 

• Provide dedicated employee life cycle support to specific departments, including talent management, onboarding, retention and performance management.
• Coach and guide line managers on HR procedures and requirements.
• Provide line managers with legal and labour advice, support disciplinary investigations, and monitor and offer guidance on employee productivity metrics.
• Maintain accurate employee records.
• Encourage a productive work environment and cultivate excellence in employee interactions.
• Respond in a timely manner to any questions, complaints, and inquiries from employees.
• Attend to employee complaints, arbitrate disputes, and assist in finding solutions.
• Put programs and initiatives for employee engagement into action.
• Facilitate effective communication on all HR matters.
• Conduct monthly meetings with management to assess performance, employee relations, employment equity, organisational development, and learning and development.
• Prepare accurate department specific HR reports.
• Encourage and assist with staff wellness programs.
• Oversee the performance review procedure, monitor employee performance, and mentor supervisors.
• Oversee programs for employee rewards, benefits, and remuneration.
• Verify adherence to rules regarding pay and benefits.
• Help with payroll processing and other administrative tasks associated with payroll if and when necessary
• Comply with statutory requirements for compliance and reporting, inter alia Workplace Skills, Annual Training Reports, Employment Equity, BCEA.
• Oversee designated HR databases and systems, making sure that all training and disciplinary documentation is promptly recorded.
• Prepare HR reports and analyse HR metrics as required.

• HR Diploma of higher qualification in Human Resources Management, Industrial Psychology, or similar field.
• Minimum 3-5 years of HR generalist experience.
• Good understanding of all regulations such as Labour Relations, Basic Conditions of Employment, Occupational Health and Safety, COIDA, Employment Equity.
• Advanced business software skills such as Microsoft Office and/or Google Suite, including HR software.
• Excellent communication skills both written and verbal.
• Strong attention to detail is essential.
• Industrial and Employee Relations experience.
• Problem solver
• People skills, handling queries and assisting.
• Must have own vehicle and willing to travel when required.