Senior Talent Manager

TooMuchWifi is a leading provider of fast, reliable and affordable internet connectivity to aspirational communities in South Africa.  We are a fast-growing company with a great culture which encapsulates our values - Accountability, Kindness, Integrity, Timeliness and Hardwork.  

We care deeply about our dedicated, hardworking team and the communities we serve.  

Our purpose, mission and social impact drive and inspire us every day. 

Our working environment is colourful, fun, collaborative and kind.  We have come a long way and have amazing stories to tell!  

Our ocean facing head office is located in Paarden Eiland, Cape Town with beautiful views of Table Mountain, Robben Island and sunsets.  Just one of the perks worth mentioning plus:

• 100% main member contribution for Health Insurance or Medical aid.  Medical aid benefits include gap cover and health saver
• Hello Doctor online GP consultations
• 100% main member contribution for Group Life cover which includes death (annual salary lump sum x number of years depending in role level), funeral, child education, critical illness, and income disability cover
• Free 24/7 Employee Assistance Program (EAP) for our staff and their family
• Between 15 and 21 days annual leave allocation depending on role grade
• Birthday leave
• Discounted TooMuchWifi internet packages
• Casual Fridays and fun staff events
• Sport clubs
• Staff transport services
• Staff loans (interest free)
• Wellness events
• Successful candidate referral bonus for staff

A seasoned mid-senior level Talent Manager experienced in building and leading a talent management team to oversee and optimise our Company’s entire talent management lifecycle.

This role reports to the VP of People and Organisation, and is responsible for attracting, retaining, and developing top-tier talent to align with the Company’s goals.  It includes end-to-end recruitment, employer branding, learning and development, onboarding, and managing the 90-day probationary period for new hires.  The ideal candidate is strategic yet hands-on, innovative with a passion for creating exceptional employee experiences.

Recruitment and Talent Acquisition

• Develop and execute end-to-end recruitment strategies to attract top talent for various roles with the Company.
• Collaborate with hiring managers to identify workforce needs and create detailed job descriptions and hiring plans.
• Implement innovative sourcing methods, including social media, networking, and partnerships with academic institutions.
• Oversee the entire hiring process, from candidate sourcing and screening to final offer and onboarding. 

Employer Branding and Culture 

• Build and maintain the Company’s employer brand to position it as a preferred employer in the market.
• Develop and manage campaigns to promote company culture and values on social media, career events, and industry events.
• Ensure alignment between internal culture and external branding initiatives.
• Develop and communicate content for internal communications of relevance to employees and to introduce new hires.

Onboarding and Probation Management

• Develop and manage an effective onboarding program to ensure new hires are fully integrated and productive at all job levels in the Company.
• Monitor and support employees during their 90-day probationary period, providing guidance and feedback to managers and new hires.
• Develop performance evaluation metrics and ensure clear communication of expectations during probation.

Learning and Development

• Create and implement L&D strategies to upskill employees and enhance organisational capabilities.
• Conduct training needs analyses and develop personalised development plans for employees at all levels.
• Develop e-learning and mentorship programs, including in-person training workshops and sessions.

Strategic Talent Management

• Develop and monitor KPIs for recruitment, onboarding, and L&D initiatives to ensure alignment with the Company’s goals.
• Conduct regular reviews of talent management processes to improve efficiency and effectiveness.
• Stay informed about trends in talent management and incorporate best practices into the Company.

• Bachelor’s degree in Human Resources, Organisational Development, Business, or a related field.
• Relevant coaching qualification and experience will be an added advantage.
• Minimum of 5 years experience in leading and managing a talent management department.
• 10+ years of experience in talent acquisition.
• Proven track record of designing and implementing successful talent strategies in dynamic environments.
• Strong understanding of recruitment tools, HR systems, and learning platforms.
• Excellent interpersonal and communication skills, with the ability to influence and build relationships across all levels.
• Data-driven mindset with experience in using metrics to measure talent initiatives.
• Creative problem-solving and project management skills.