Group 9550 %283%29

English and Latvian Speaking Customer Support Specialist

  • Full-time
  • Customer Support
  • Latvia

Description

TonyBet is a fast-growing and ambitious player in the international online gambling and sports betting industry.

 

We aim to meet high standards in everything we do and are always looking for ways to improve. We believe that exceptional results can be achieved only in a dynamic and challenging working environment. That is why we take great care to provide our employees with the best possible working conditions for professional growth and career development.

 

TonyBet’s ambitious plans will be achieved both via organic growth and acquisition of entities-operators.

Responsibilities

  • Helping Clients to solve their daily request via live chat and email;
  • Follow up with the customers to ensure their technical issues are resolved;
  • Analyse and repost product malfunctions.

Requirements

  • Experience in customer service;
  • Native Latvian/Fluent English/ Upper Intermediate Russian;
  • Additional language knowledge will be taken as an advantage;
  • Highly developed client management skills;
  • Ability to work under pressure;
  • Flexible and resilient and able to work night and day shifts.


Salary & Benefits

  • Gross salary in the range 1100-1800 EUR;
  • Friendly and supporting team;
  • Dynamic and constantly developing environment to fully use your existing skills and knowledge and plenty of room for growth;
  • Modern office, daily office snacks, fruits, free parking;
  • Health insurance after probation period;
  • Paid sports.