Risk and Compliance Officer

TooMuchWifi is a leading provider of fast, reliable and affordable internet connectivity to aspirational communities in South Africa.  We are a fast-growing company with a great culture which encapsulates our values - Accountability, Kindness, Integrity, Timeliness and Hardwork.  

We care deeply about our dedicated, hardworking team and the communities we serve.  

Our purpose, mission and social impact drive and inspire us every day. 

Our working environment is colourful, fun, collaborative and kind.  We have come a long way and have amazing stories to tell!  

Our ocean facing head office is located in Paarden Eiland, Cape Town with beautiful views of Table Mountain, Robben Island and sunsets.  Just one of the perks worth mentioning plus:

• 100% main member contribution for Health Insurance or Medical aid.  Medical aid benefits include gap cover and health saver
• Hello Doctor online GP consultations
• 100% main member contribution for Group Life cover which includes death (annual salary lump sum x number of years depending in role level), funeral, child education, critical illness, and income disability cover
• Free 24/7 Employee Assistance Program (EAP) for our staff and their family
• Between 15 and 21 days annual leave allocation depending on role grade
• Birthday leave
• Discounted TooMuchWifi internet packages
• Casual Fridays and fun staff events
• Sport clubs
• Staff transport services
• Staff loans (interest free)
• Wellness events
• Successful candidate referral bonus for staff

An experienced Risk and Compliance professional who is passionate about governance, risk management, compliance, implementing requirement to comply with applicable laws, and developing and implementing policies. The successful candidate will be strong in risk, legal and compliance management, providing expert advice and guidance on relevant matters, developing effective risk and compliance management frameworks, and implementing relevant processes.

The Risk and Compliance Officer reports directly to the VP of Staff Operations and Company Administration and is responsible for managing all risk and compliance requirements, and provides guidance and support with legal matters.

• Obtain a good understanding of the internal and external environment of the company, including strategic goals, to identify, assess and analyse all risk exposures to the company.
• Develop and implement key risk indicators (KRIs) to act as early warning triggers for events that may occur or risks that are not managed within defined thresholds.
• Develop and implement an Enterprise Risk Management Framework (ERMF), identify and assess controls, set risk appetite, and create a risk register.
• Arrange and facilitate risk assessment programs for all departments.
• Monitor, investigate and report all operational risk events including any safety and security incidents.
• Review all company policies and develop new policies where necessary. Ensure all policies are properly implemented and relevant procedures are monitored.
• Ensure all compliance requirements have been implemented with specific focus on POPIA, PAIA, OHS, AML and relevant industry regulations.
• Monitor ICASA licence applications and relevant requirements.
• Support the VP with preparing necessary resolutions.
• Review all company processes and procedures, and identify all risks, gaps and vulnerabilities.
• Review all existing and new agreements, terms and conditions, contracts and other legal documents. Identify risk exposures and provide management with guidance and recommendations where required.
• Conduct ongoing research to stay up to date with relevant laws, regulations, and industry standards pertaining to legal, compliance and risk management.
• Consult and work closely with external legal counsel, auditors, and regulatory authorities when necessary. 
• Support the CEO and VP with developing and implementing an ESG strategy and policy. 
• Manage the Business Continuity Planning (BCP) process to ensure the company’s readiness to continue operating during and after business disruptions.

• University degree in Audit, Risk or Compliance Management, or LLB. Relevant postgraduate studies will be advantageous.
• Minimum of 5 years experience in risk management. Experience in the telecoms and technology industries will be advantageous.
• Proven track record developing and implementing effective governance, risk and compliance requirements.
• Strong attention to detail is a must.
• Extensive operational risk management experience.
• Ability to work independently and as part of a team.
• High ethical standards and integrity is essential. 
• Strong analytical and organisational skills with the ability to manage multiple priorities in a fast paced environment.
• Excellent communication and interpersonal skills, and capable of working with all levels within the organisation and external stakeholders.