Community Specialist

  • Full-time
  • Community
  • Hong Kong

WHAT YOU'LL DO

We are expanding quickly and now enhancing tenant experience in Hong Kong to support our growth. The ideal candidates will be our brand ambassadors to ensure a pleasant customer journey with Dash Living's values embedded in their daily operations.


If you want to be part of our growth and enjoy learning in a fast-paced environment, come and join us!



  • Responsible for the operation and customer support of the designated property or cluster
  • Responsible for the tenants engagement of the designated property or cluster
  • Responsible for customer satisfactions and handling escalated and emergency cases.
  • Focal point for guest inquiries, traffics & reservations
  • Coordinate guest service-related issues such as maintenance, reservations and housekeeping with other community team members
  • Shift duty may be required (Saturday & Sunday included)
  • Other ad hoc tasks as required by direct manager


WHAT WE'RE LOOKING FOR

  • A minimum of 1 year working experience in guest service/ concierge/ hospitality sectors
  • Higher diploma/ Professional Certificate or above in Hospitality and Tourism Studies
  • Adapt to change and able to work in a fast-paced environment
  • Passionate about customer service and engagement. 
  • Experience in boutique hotel, serviced accommodation, co-working, membership club, start-up environments will be a plus
  • Good communication skills, interpersonal skills and a sense of humour is a plus
  • Proficiency in English and Cantonese. Mandarin is a plus
  • Fresh graduates are welcomed

WHAT WE OFFER

  • 5-Day Work Week – Enjoy work-life balance with a flexible schedule
  • Competitive Salary – Rewarding compensation aligned with your experience
  • Medical Insurance – Comprehensive coverage for your health and well-being
  • Startup Impact – Leave your fingerprint on a fast-growing company
  • Career Progression – Grow with us in a dynamic, evolving environment
  • Learning Platform – A space to perform, learn, and thrive
  • Fringe Benefits & Extra Leave – Because your time and happiness matter



Interested talents please send us your full resume with your current and expected salary.



Personal Information Collection Statement-Applicants’ personal information will be used for the recruitment and employment matters only; information will be kept in strict confidence; information of unsuccessful applicants will be shredded after recruitment process; subject to provisions under the Personal Data (Privacy) Ordinance, applicants have right to access and make corrections of their personal data.