Manager, Facilities Management

  • Full-time
  • Operations
  • Tokyo, Japan

About The Job

To empower “living” in a connected world! 

Dash Living is Asia Pacific’s new generation of rental solutions in Hong Kong, Singapore, Tokyo, and Sydney. We are creating a global accommodation community through sharing economies, tech, and unique tenant experiences, empowering discerning urban professionals to live and thrive in the most expensive cities in the world. Founded in 2014, venture capital backed by MindWorks Ventures, Grosvenor, Taronga Ventures, and more. 

IntheHood is a homegrown Japanese hospitality group established in 2015 by a group of passionate individuals from around the world. In August 2022, IntheHood joined the family of Dash Living. We want to challenge the way travelers view Tokyo’s diverse neighborhoods through local eyes and unique storytelling. 

The ideal candidates will be our brand ambassadors to ensure a pleasant customer journey with the values of IntheHood by Dash Living embedded in their daily operations. You will manage the daily operations of unique concept hotels located in central Tokyo. You ensure Dashers feel comfortable and welcome during their stay. Reporting to the Head of Operations, you will have the chance to influence, strategize, and implement how to make daily operations efficient and profitable. 

Have you ever dreamed of running your own hotel? Do you get excited about meeting people from around the world and getting around cool places in Tokyo? Do you want to experience an exciting start-up life with cool perks? If this sounds like you, come discover IntheHood by Dash Living!


What You'll Do



  • Be the owner and gatekeeper of the quality of the hardware aspect of Dash products of Dash, including managing, monitoring and maintaining spaces, FF&E and equipment of Dash properties.
  • Be the major partner to the operation team to deliver a satisfying experience to Dash’s customers.
  • Being the main point of contact for contractors, including obtaining quotation, job coordination, quotation comparison, quality control and completion inspections. 
  • Create and manage processes such as internal SOPs, preventative maintenance schedules, criteria for vendor selection and quality control.   
  • Work with main stakeholders such as the operation team to create flows for efficient task management and customer communications. 
  • Work with main stakeholders such as the asset management team on initial property onboarding and recurring maintenance and reportings. 
  • Provide technical support to various internal departments.
  • Liaise, communicate and coordinate with different external stakeholders related to compliances and regulations, such as building related compliances and fire safety.
  • Support project manager for related pre-opening activities.
  • Other ad hoc tasks as required by the direct manager


What We're Looking For

● A minimum of 3 years of working experience in the building management sector

● Interested in the Japanese real estate market and hospitality industry

● Well-connected with resources and networks in the industry

● Renovation, construction, and project management experiences is a plus

● Growth mindset with a proactive working attitude

● Able to adapt to changes and work collaboratively as well as independently

● Skilled in prioritizing and organizing tasks

● Skilled in communicating and presenting effectively with stakeholders

● Attention to detail and meticulousness in quality control are a must

● A “can do winning attitude” focused on team camaraderie, fostering teamwork, and upholding the Dash spirit of growth. 

●  You can legally work in Japan, Working Holiday Visa candidates can be considered 

● Proficiency in G-Suites/ MS Office 

●  Native in Japanese,  working level English is a plus

What We Offer

● Being a passionate creator and influencing Japan's hospitality market in an exciting hypergrowth environment

● Laptop, telephone

● Ability to experience other business functions and room for growth within 

● Immersion in a dynamic entrepreneurial environment 

● Bottomless artisanal coffee, tea, and beer! 

● Flexible working locations throughout the city 

● Networking and meeting guests from around the world