Loan Officer (Branch)

Eleving Group, a leading international fintech company operating in over 15 countries across three continents, is excited to introduce its newest venture: Mogo Credit Tanzania. This is an incredible opportunity to bring our proven financial solutions to a brand-new market, building on our global success.

At Mogo Credit Tanzania, we are dedicated to increasing access to finance and driving social mobility. We'll be offering a range of products, including financing for cars, motorcycles, and tuk-tuks, smart phone financing as well as logbook loans and more.

We are looking for passionate, driven individuals to join our founding team. This is a unique chance to help build a company from the ground up and play a key role in shaping its future. You'll be part of a collaborative, non-bureaucratic work environment that is both fun and sustainable.

Our success is built on a focused growth strategy, smart use of data and technology, and strong risk management. We pride ourselves on quick loan approvals and flexible repayment terms, ensuring our customers get the convenient and affordable solutions they need.

Our mission is to empower individuals and communities through innovative financial products. We believe in building true partnerships, guiding our customers to find the best deals and supporting them every step of the way. If you are ready to make a real impact and help us facilitate upward social mobility, we encourage you to join us.

Ready to help us write this new chapter in Tanzania?

• Identify and recruit potential clients for motorbike, vehicle, or asset financing through branch walk-ins, referrals, and local outreach.
• Assess loan applications, conduct client interviews, and collect necessary documentation in line with company credit policies.
• Perform on-site verification of clients’ businesses, employment, or assets to ensure accurate information for credit assessment.
• Present loan applications to the credit committee for approval with clear justification based on client profile and repayment ability.
• Guide clients through the loan signing process, explaining contract terms, repayment schedules, and obligations.
• Monitor assigned loan portfolio to ensure timely repayments and maintain portfolio quality.
• Follow up on overdue accounts, initiate collection actions, and coordinate with the collections team where necessary.
• Maintain excellent client relationships to promote loyalty, repeat business, and referrals.
• Prepare and submit daily, weekly, and monthly performance reports to the Branch Manager.
• Ensure compliance with internal policies, procedures, and regulatory requirements at all times.

• Diploma or Degree in Business Administration, Finance, Economics, Accounting, or a related field.
• Minimum 1 year of experience in sales, credit assessment, or customer service (experience in microfinance, banking, or asset financing is an added advantage).
• Strong understanding of credit principles, loan processes, and risk assessment.
• Excellent communication, interpersonal, and customer relationship management skills.
• Sales-oriented mindset with the ability to meet and exceed targets.
• Proficiency in MS Office tools and ability to work with digital loan management systems.
• High level of integrity, responsibility, and confidentiality.
• Strong problem-solving and decision-making skills.
• Ability to work under pressure in a fast-paced environment.
• Fluency in Swahili and English (written and spoken).
• Good understanding of the Tanzanian market and customer needs.

Win Big

• Fast results: We cut through bureaucracy so you can achieve your goals quickly.
• Transparent goals: Know what you are working toward and celebrate our victories together.
• Rewards and bonuses: We recognize and celebrate great work with bonuses and awards.
• Celebrating Success: We love to celebrate our wins together.

Grow

• Intelligent team: Work alongside smart, passionate people.
• Established feedback culture: We encourage open communication to help you and the company grow.