Operations Assistant - Reading, United Kingdom (On-site)

Seamfix Limited is on a quest within the next 9 more years (in line with our 10-year strategic objectives) to deliver value to 1 billion end customers, empower 10 thousand businesses, and build 1 thousand leaders. 

In Seamfix, we are extremely aware that there are endless possibilities if we can be one united people who speak the same creative language, create with the same image or picture of success, and work towards the same end goal hence, we are looking for one who is a team player, who will resonate deeply with our vision, speaks the same creative language and desires same or even bigger impact. 

We help organizations acquire and service a lot of customers digitally by seamlessly automating their onboarding and service delivery processes so that they can be more productive, make their customers happy, and boost their revenues. Our identity and essence are solving problems in a very seamless manner in line with our name; Seamfix is coined from Seamless fixing of problems.

We are seeking a highly motivated and organized Operations Assistant to join our team in the UK.

As an Operations Assistant, you will primarily be responsible for NIN (National Identification Number) enrollment and operational execution of our Reading office. Your role will involve managing enrollments, coordinating schedules, conducting marketing activities, attending events, ensuring productivity, maintaining accurate records, and supporting the Veremark background check operational flow. Your contribution will play a critical role in growing enrollments, enhancing operational efficiency, and supporting the financial sustainability of our office.

1. NIN Enrollment and NIN Issuance:

● Create and manage schedules for individuals to enroll for NIN, ensuring smooth and efficient operations.

● Oversee NIN enrollment marketing activities to attract and activate more individuals.

● Attend events where Nigerians gather to promote NIN enrollment and secure additional enrollments.

2. Coordination with Other NIN Enrollment Centers:

● Communicate and collaborate with other NIN enrollment centers to ensure productivity and knowledge sharing.

● Follow up on progress and share best practices to optimize enrollment processes.

3. Records Management and Financial Documentation:

● Maintain accurate and up-to-date records of NIN enrollments, ensuring compliance with relevant regulations and guidelines.

● Handle financial documentation related to NIN enrollments and maintain appropriate records.

4. Form Filling Assistance:

●Provide support to individuals requiring assistance with filling out immigration application forms.

5.  Administrative Support:

● Perform general administrative duties,  including managing correspondence, and scheduling meetings.

● Prepare and distribute internal communications,  reports,    and presentations.

● Assist in coordinating travel arrangements and accommodations for staff members when required.

● Handle incoming calls and inquiries, directing them to the appropriate individuals or departments.

6. Operational Coordination:

● Assist in coordinating and monitoring operational processes and workflows to ensure efficiency and adherence to established procedures.

● Collaborate with different departments to facilitate effective communication and information flow.

● Maintain up-to-date documentation and databases related to operations, including inventory records, vendor contracts, and employee records.

● Support the implementation of operational policies, procedures, and initiatives.

7.  Research Work:

● Undertake any assigned research work related to operational improvements.

●Previous experience in operations management or administrative roles is preferred.

●Strong organizational skills with the ability to manage multiple tasks concurrently.

●Excellent communication and interpersonal skills to engage with diverse stakeholders.

●Detail-oriented mindset, ensuring accuracy in record-keeping and form-filling assistance.

●Proficiency in Microsoft Office Suite and ability to adapt to new software platforms.

●  Self-motivated and proactive in identifying opportunities for improvement.

●  Ability to work independently as well as collaborate effectively within a team.

●  Familiarity with NIN enrollment procedures will be an added advantage.