Description
PASS Ltd are a Company based in Thornaby.
We require an experienced Sales Administrator to join our busy team.
You will be joining our internal sales team of six, however you will be specialising in the quoting and sales of landlord electricity meters also known as sub-metering, therefore it would be useful if you have knowledge of electricity meters and tariffs etc.
Our websites are www.pass.co.uk and www.rdlmeters.com
All of the sales are incoming so really the role involves providing customer advice on the type of electricity meter, purchase of top up cards and creating and processing of sales orders to our customers, which are wholesalers and end users.
It would also be useful if you had some type of sales order processing experience.
The office is a very busy one so we are looking for someone that likes to be busy!
You will be responsible for dealing with all customer enquiries by telephone and email.
Your role will include:
- advising customers on the purchase of electricity meters / utility meters
- providing customer updates and dealing with enquiries
- managing general website queries
- using company accounts system
- using courier tracking systems
- processing purchase orders
- liaising with internal departments such as accounts and dispatch
We are ideally looking for someone who is / has:
- previous utility experience / call centre (preferred)
- sales administration experience (preferred)
- previous experience of order processing
- excellent knowledge in Word, Excel and Outlook
- customer focused and gives great service.
- adaptable with a keen eye for detail.
- someone that loves a busy office...
Benefits:
- On-site parking
- Company pension
- 22 days holiday plus Bank Holiday allowance, increasing 1 day each year of service (max 25)
- Company events
- Birthday vouchers
- Christmas Bonus (after 12 months)
- family feel Company
Job Types: Full-time, Permanent
Working hours: Mon-Fri - 40hrs
Job Types: Full-time, Permanent
Salary: £22,000.00 per year
Experience:
- order processing: 2 years (preferred)
- utility sales: 2 years (preferred)