Sales Consultant

Sales Consultant: 

The Sales Consultant is responsible for driving sales, building strong client relationships, and identifying new business opportunities within the ICT sector. They leverage their knowledge of enterprise architecture, business analysis, and process management tools and services to provide tailored solutions to clients. The role requires a proactive, results-driven individual with a background in IT, technology, or software sales. 

At Knotion, we embrace agility not only in the way we do business but also in how we structure and define roles within our client engagements and organisation. This approach reflects our belief that flexibility and adaptability are critical to both individual and organisational success. 

The roles our team members occupy are dynamic and may evolve based on a combination of client requirements, organisational priorities, individual preferences, and professional development goals. This fluidity allows us to create tailored opportunities that align with our team members' strengths and aspirations while meeting the specific needs of our clients. 

By fostering this flexible approach, we aim to cultivate well-rounded employees who are not only knowledgeable and well-equipped but also confident and resilient in tackling a variety of roles and challenges. Our team members benefit from diverse experiences, ongoing learning opportunities, and a strong support system that prepares them for success in any context they encounter. 

This commitment to flexibility and growth ensures that our consultants are always ready to add value to our clients while advancing their own professional journeys. At Knotion, we don’t just create roles – we build careers. 

Key Responsibilities: 

• Identify and develop new business opportunities within the ICT sector. 
• Build and maintain strong client relationships to ensure long-term engagement. 
• Conduct sales presentations and demonstrations of enterprise architecture and process management solutions. 
• Understand client requirements and propose tailored solutions to address their business challenges. 
• Manage the full sales cycle from prospecting to closing deals. 
• Achieve and exceed sales targets and KPIs. 
• Collaborate with technical and consulting teams to ensure seamless client onboarding and service delivery. 
• Stay updated on industry trends, emerging technologies, and competitor activities. 
• Represent the company at industry events, conferences, and networking sessions. 

Reports To: Executive Leadership 

Direct Reports: None 

Team Structure: Works closely with the marketing, and consulting teams. 

Shared Competencies Across Roles 

• Strong communication and interpersonal skills. 
• Excellent negotiation and persuasion abilities. 
• Ability to work independently and as part of a team. 
• Adaptability and resilience in a fast-paced sales environment. 

Role-Specific Competencies 

Technical Skills: 

• In-depth understanding of IT, technology, or software solutions. 
• Experience in consultative and solution-based selling. 
• Familiarity with CRM tools and sales management software. 

 Soft Skills: 

• Strong business acumen and ability to identify sales opportunities. 
• Customer-centric approach to selling. 
• Excellent presentation and storytelling skills. 

Personality Traits: 

• Energetic and proactive. 
• Competitive and target-driven. 
• Passionate about technology and innovation. 

Minimum Education Level: Diploma or Bachelor’s degree in Business, Information Technology, Marketing, or a related field.

Role-Specific Qualifications: Sales certifications (e.g., SaaS Sales, ITIL, or equivalent) are advantageous. 

Minimum Experience: 5-7 years in sales within the IT, technology, or software space. 

Role-Specific Experience: A background in IT or enterprise architecture is beneficial. 

• Proficiency in CRM tools (e.g., Salesforce, HubSpot, or equivalent). 
• Familiarity with sales tracking and reporting tools. 
• Understanding of IT and software sales lifecycle. 

General Training: Exposure to Knotion Consulting’s financial policies and systems.

Role-Specific Training: Sales methodologies, product knowledge, and negotiation skills development. 

At Knotion, we leverage balanced scorecards, 360-degree feedback, and 1-on-1 sessions to continuously review, update, and align performance goals and objectives. The balanced scorecard serves as the cornerstone of position-based performance management, providing a clear, measurable framework. It is established at the start of each year to outline key metrics and expectations for every role. 

Throughout the year, 360-degree feedback and 1-on-1 sessions are conducted to ensure a dynamic and adaptive approach to performance management. These touchpoints allow for regular updates based on individual progress, evolving interests, personal development needs, and the strategic direction of the company. This integrated approach not only supports the growth and success of our employees but also ensures alignment with organisational goals, fostering a culture of continuous improvement and collaboration. 

The Sales Consultant must align with Knotion Consulting’s values. Behavioral expectations include proactive learning, collaboration, and maintaining a professional attitude. 

• Willingness to travel for client meetings and industry events. 
• Ability to work flexible hours based on sales targets and client needs. 

The Sales Consultant role offers opportunities for career growth into positions such as Senior Sales Consultant, Business Development Manager, or Sales Director.

Work Environment: Hybrid, with remote and office-based work. 

Hours of Work: Standard business hours with occasional extended hours for flexibility for client engagements and sales deadlines. 

Market-competitive salary, negotiable based on experience.