Scrum Master

Background Information

Seamfix Limited is on a quest to within the next 9 more years (in line with our 10 year strategic objectives) to deliver value to 1 billion end customers, empower 10 thousand businesses and build 1 thousand leaders. So far, we have delivered value to over 200 million end customers and about 1 thousand businesses however, we want to massively scale up this impact to ensure over 10 thousand businesses are empowered to do more and achieve more daily - these businesses will be empowered to be more successful and create wealth for their dependents because we dared to exist!

In Seamfix, we are extremely aware that there is endless possibilities if we can be one united people that speak the same creative language, create with the same image or picture of success and work towards the same end goal hence, we are looking for one who is a team player, who will resonate deeply with our vision, speaks the same creative language and desires same or even bigger impact. 

We help organizations to acquire and service a lot of customers digitally by seamlessly automating their onboarding and service delivery processes, so that they can be more productive, make their customers happy and boost their revenues.  Our identity and essence is solving problems in a very seamless manner in line with our name; Seamfix is coined from Seamless fixing of problems

• Assist in identifying business needs and system requirements
• Enforcing full adoption of AGILE methodology and Managing a Scrum Team
• Responsible for Product Delivery with the Technology Team. 
• Assist in the in-depth analysis of the business requirements and systems specifications
• Conduct feasibility studies on proposed solutions
• Provide analysis to support the development of business cases
• Support the preparation of proposals for modified or replacement systems
• Conduct analysis on the risk and benefits for the proposed solutions
• Analyse systems and processes to identify enhancement opportunities to resolve system gaps
• Evaluate the ability of an existing system to support proposed changes and identify systems deficiencies and performance gaps
• Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
• Identify and conduct feasibility analysis of proposed solutions and/or enhancements to systems
• Prepare proposals for proposed solutions and/or enhancements to systems
• Assist with translating business requirements into functional specifications
• Document specifications and interfaces between legacy and new systems, and systems enhancements and detailed specifications
• Act as the liaison between users and technical staff throughout the solution implementation cycle
• Develop test plans and test cases
• Support users on change control and systems updates and escalate issues to relevant team members for resolution
• Document post-test evidence of expected results or defects Coordinate training for new users 

• First Degree in Engineering, Business Administration and other related courses.
• High Competent with AGILE methodologies, Scrum and Kanban. 
• Certification is CSM (Certified Scrum Master) and/or CSPO (Certified Scrum Product Owner) is a HUGE plus. 
• Thorough understanding of data analysis, business intelligence, management obligations, requirements and dynamics
• Interpersonal skill
• Project management skill
• Client management skill
• Good time management skills
• Be able to  interpret wide range of information
• Ability to work with excel and powerpoint
• Excellent written and verbal communication skills
• Ability to work with diverse teams