TECHNICAL WRITER/BUSINESS ANALYST

Welcome to Betby—a hub of innovation where brilliance redefines betting and iGaming! As an award-winning trailblazer in the industry, we’re revolutionizing sports betting with our cutting-edge software platform.

Got a passion for a Technical writing and a drive to BA? Let’s make magic happen together—we can’t wait to hear from you!

• Requirements Documentation: Write functional and non-functional requirements, user stories, and acceptance criteria for sports betting products
• Technical Documentation: Create and maintain backoffice & software documentation and integration guidelines
• User Manuals and Guides: Develop clear and concise user manuals, operational guides, and training materials
• Process Flow Documentation: Analyze and document workflows for betting processes, including bet placements, risk management, and odds calculation
• Stakeholder Interaction: Collaborate with product managers, development teams, and stakeholders to clarify requirements and ensure understanding of platform functionality
• Gap Analysis: Perform gap analysis to identify discrepancies between business needs and current platform capabilities

• 3+ years in technical writing or business analysis in the sports betting
• Familiarity with sports betting terminology, betting markets, odds, bet settlement, understanding of risk management basics
• Experience working with product and engineering teams to document complex systems

• Ability to create flowcharts and process uml diagrams for system workflows
• Strong ability to gather, document, and validate technical and business requirements from stakeholders
• Experience working in Agile or Scrum teams and knowledge of related frameworks and ceremonies

• Excellent written and verbal communication skills in English, able to convey complex technical concepts to both technical and non-technical stakeholders
• Attention to Detail: Strong eye for detail, ensuring accurate documentation and clear user guides
• Analytical Thinking: Ability to break down complex business problems and translate them into clear, actionable requirements
• Collaboration: Experience working closely with product managers, developers, designers, and QA teams

Here’s What We Offer:

• Comprehensive Health Insurance — Prioritizing your well-being with thorough health coverage
• 100% Paid Sick Leave — Rest easy knowing you’re supported during unexpected health challenges
• Continuous Learning & Growth — Access extra education opportunities to keep your career advancing
• Generous Paid Time Off — Recharge with 20 paid vacation days, plus additional 6 days off to support you during any important family event or celebration
• Relocation Support — If you’re ready for a change of scenery, we’ll support you every step of the way
• Diverse & Dynamic Team — Join a vibrant, international team passionate about excellence in product development
• Language Development — Tailored language courses to help you excel in a multilingual work environment
• Exciting Corporate Events & Team-Building — Embrace your adventurous side with fun team activities
• Top-Quality Equipment — Boost productivity with the latest hardware for your role
• Welfare Program — Feel secure with financial support available in critical situations
• Celebrating Milestones — We honor life’s big moments, from marriage to parenthood, with thoughtful gifts

YOUR HIRING JOURNEY WITH US

Enjoy a recruiting experience that’s refreshingly fast, efficient, and designed with you in mind!

• Engaging a 30-minute call with a Recruiter
• Test task is possible
• In-depth 60-minute call with CPO and Head of UX and Analytics
• 60-minute call with CCO and Head of Clients experience
• Empowering 30-minute call with our People Partner and The Team Leader of your future Team

ABOUT BETBY

As a fast-growing, award-winning company, Betby powers the industry with our premium sportsbook, featuring world-class risk management and seamless omni-channel support, reaching millions of players across countless markets.

With offices in Latvia, Malta, Spain, and Montenegro, we offer a vibrant work culture, relocation opportunities, and full support for remote talent across the globe.

Join Betby and unlock endless opportunities for growth, success, and making a real impact in the world of iGaming!

WHY JOIN OUR DREAM TEAM?

Betbyterians is a passionate team dedicated to creating exceptional B2B betting products. United by trust, support, and fun, we aim to revolutionize online gaming, tackling challenges with agility, creativity, and teamwork.

Driven by innovation and strong business practices, our achievements speak for themselves. Experience it firsthand—join us and be part of something extraordinary. Welcome to Betby!

TAGS

#priority medium

#level middle/senior

#relocation no