Maintain quality. Support assessors. Shape the future of communications professionals.
About the Role
As an Associate Internal Quality Assurer, you will support quality assurance activities across the Public Relations & Communications Assistant Level 4 apprenticeship standard.
Using your public relations and communications expertise, you will review assessment decisions, assessment records and assessor practice to ensure End-Point Assessments are fair, valid, reliable and consistent. You'll play a key role in maintaining standards, supporting assessors and ensuring compliance with regulatory requirements.
This flexible associate role offers the opportunity to remain connected to the communications profession while contributing to the delivery of high-quality End-Point Assessment.
Please note: Due to potential conflicts of interest, individuals cannot undertake both Associate Assessor and Associate IQA roles on this apprenticeship standard simultaneously.
What You'll Be Doing
You'll carry out Internal Quality Assurance activities in line with the apprenticeship standard, EPA plan and AIM policies and procedures.
This includes sampling assessment decisions and documentation using AIM's risk-based IQA approach, reviewing assessor practice, providing constructive and evidence-based feedback, completing IQA reports and supporting consistency through training and standardisation activities.
You'll work closely with AIM's Apprenticeship Team to ensure assessment decisions remain fair, valid, reliable and compliant with regulatory requirements.
Essential Requirements
To be considered for this role, applicants must:
• Be independent and have no conflict of interest with apprentices, employers or training providers.
• Hold a recognised assessor qualification such as TAQA or CAVA.
• Hold, or be working towards, a recognised Internal Quality Assurance qualification, such as the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice.
• Have substantial and relevant occupational experience within public relations, communications, corporate communications, media relations or stakeholder engagement.
• Have recent relevant experience of the occupation or sector to at least occupational Level 5, gained within the last three years, or significant experience within the occupation or sector.
• Be able to demonstrate current occupational competence in public relations, communications planning, media relations, stakeholder engagement, campaign delivery, reputation management and evaluating communications activity.
• Understand the Public Relations & Communications Assistant occupational standard and End-Point Assessment plan.
• Maintain and evidence current occupational competence and industry knowledge.
• Have strong organisational, communication and report-writing skills.
• Be confident using digital systems and assessment platforms.
• Hold Level 2 English and Maths (or equivalent).
• Have the right to work in the UK.
• Be able to travel to assessment locations across the UK where required.
Desirable Experience
Previous experience of Internal Quality Assurance would be advantageous, as would experience of apprenticeship delivery or End-Point Assessment.
Experience supporting or mentoring assessors, working within agency or in-house communications teams, and relevant quality assurance qualifications would also be beneficial.
Additional Requirements
Successful applicants will be required to attend induction and standardisation activities before undertaking IQA activity and participate in ongoing validation, moderation and standardisation events throughout the year.
Associates are expected to maintain and evidence current occupational competence, comply with AIM's Internal Quality Assurance (IQA) and External Quality Assurance (EQA) requirements, maintain accurate quality assurance documentation and undertake continuing professional development relevant to both the communications profession and quality assurance activities.
Why Join AIM?
• Flexible associate working arrangements that fit around your existing employment, consultancy or portfolio career.
• Competitive fee per activity.
• Opportunity to influence and maintain assessment quality across the public relations and communications profession.
• Remain actively connected to the profession while sharing your expertise and supporting fellow assessors.
• Ongoing training, moderation and standardisation support.
• Work with an experienced and supportive Apprenticeship Team.
• Be part of a growing organisation working with employers and training providers across the UK.
Additional Information
AIM will provide all quality assurance guidance, sampling documentation, policies and support materials required to undertake the role.
Ongoing moderation, validation and standardisation activities form part of the role to ensure consistency, reliability and quality of assessment decisions.
Professional development and continuous improvement are central to our approach, and all associates are expected to actively engage in training and quality assurance activities.
Equity, Diversity and Inclusion Statement
AIM Qualifications and Assessment Group are committed to promoting equity, celebrating diversity and ensuring inclusion across all aspects of our work as an Awarding Organisation. We require everyone regardless of their background, identity, or circumstances should have fair and equitable access to our qualifications, our services, and all our opportunities.
We are dedicated to creating and continually maintaining an environment that is inclusive, is free from discrimination, harassment, or bias. This includes, but is in no way limited to, characteristics protected under the Equality Act 2010 age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Our approach to equity, diversity and inclusion is embedded in the design, delivery and awarding of all our qualifications and assessment materials We actively work to remove barriers by using our impact assessment tool and make reasonable adjustments to ensure that all learners can achieve their full potential. We also endeavour to ensure that our assessment materials and processes are fair, accessible, and free from cultural or unconscious bias.
We are committed to working toward:
• Ensuring fairness and transparency in all our policies, procedures, and decision making.
• Listening to and learning from the voices of our learners, our centres, our staff and our stakeholders especially those from underrepresented groups.
• Regularly reviewing our practices to identify and address any and all inequality or unintended disadvantage.
• Building a diverse workforce and partner network that reflects the communities we serve.
• Supporting continuous professional development in EDI for all staff and associates.
Our vision is to become a sector leader in inclusive awarding practices. We understand that this is an ongoing journey, and we are committed to continuous improvement to help create a more equitable and representative organisation.