Repairs Administrator (Ref:CRH321)

Job title: Repairs Administrator

Department: Repairs & Maintenance

Reporting to:  A.I.R.E Team Leader

Location: Remote working

Contract type: Permanent

Hours of work: 40 hours p/w (Mon - Friday, 8:30am - 5pm)

Salary: £30,000.00 - £32,000.00 per annum

This is role to support the AIRE Interface department with various administrative duties. Working directly for a team leader on a day-to-day basis, you will also help and support the AIRE Manager in compiling reports required for monthly meetings and UKVI ad hoc requests. As well as ensuring budgets remain within agreed and established boundaries.

The role in the AIRE Team is varied and at times you may be moved between teams and learn new tasks and processes. Any relevant training and support will be given to make sure you’re able to fully fill your role.

Procedures

AIRE Interface procedures

Administration of the AIRE department, ensuring all records are maintained in line with company procedur

Liaise with internal and external stakeholders and ensure required tasks are completed correctl

Keep CCMS system, and other systems updated as required

Provided timely responses where required

Answering telephone calls, emails, and enquiries from internal or external stakeholders

Action any task that is considered to be reasonable and within your capabilities

Contribute to the AIRE department overall objectives

Administration for the AIRE Interface department

• To provide admin cover when necessary and requested.
• Maintain and update all spreadsheets to include but not limited to; Section 21 and bail orders, inspections and defects reporting, SU fault defects, clean and clear reports, certifications, licensing database, incident reports, call logs, AIRE Provider incidents, complaints, and CBP
• Actively participate in problem solving initiatives

 Connect and Collaborate

• Work closely with your line manager and team members
• Collaborate with others, attending meetings as required
• Supporting team members and provide on-the-job training
• Provide cover for other staff as agreed by line manager

 Responsive

• Keep up to date with all written and verbal communications (i.e. emails/messages/calls)
• Ensure all records are maintained and kept up to date according to company policies and procedures

Talented

• Monitor own work levels, progress and development in the role
• Undertake all core learning and development programmes as required
• Undertake relevant learning according to agreed Personal Development Plan

 Trusted

•   All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.

 Agile and Diverse

•   Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project

Professional  

•   Maintain a good understanding of the legislation of the contract

• 25 days annual leave plus national bank holidays
• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
• Life Cover (2 x basic salary)
• Employer pension contribution (4% employer, 4% employee)
• Laptop/Phone/other equipment if required as part of job role
• Referral Scheme

Diversity Statement

Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement

Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement

Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.

All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

We reserve the right to close the advert early if there is a higher level of interest that expected.