Interview Co-Ordinator - Crowborough FTC) (Ref:CRH197)

Job title:  Interview Coordinator (Fixed Term Contract) 

Department: Contingency Operations

Reporting to: Site Manager

Location: Crowborough              

Contract type: Fixed Term Contract

Hours of work: 40 hrs per week - 3 week shift pattern Mon - Fri between 07.30 - 18.00

Salary: £28,000.00 - £32,240.00 per annum

The Interview Coordinator oversees the onsite interview arrangements for Service Users (SU’s), including ensuring that equipment is available and in good working order, supporting with technical issues and conducting welfare checks. The Interview Coordinator supports all elements of interview arrangements under minimal supervision and provides a thorough handover to team members on a rota system. 

The postholder works with Service Users and Colleagues based onsite and across the country at different sites and/or who work remotely. 



The Interview Coordinator works to an agreed rota system, working on three 8-hour shift patterns, covering the early, main and late shifts.

Duties and Responsibilities

• Ensure all interview IT equipment is present and working throughout the day and assist with any technical issues.
• Ensure Interview Booths / Rooms and waiting area is clean and tidy, ensuring there are refreshments available for interviewees.
• Meet and Greet SU’s 15 minutes prior to the interview sessions.
• Set each interview up and confirm the applicant’s name / details to the Decision Maker upon answering the call.
• Conduct a post-interview check-in. If wellbeing concerns arise, perform a welfare check and escalate to the Welfare Team.

Assist the Welfare Team Leaders and Administrations Co-ordinator with the every-day running of the site, including, but not limited to:

• Updating and recording data for reports and registers on paper and company systems.
• Creating and auditing Site Comms
• Scanning and uploading documents
• Assisting with placing orders and recording deliveries
• Printing and collating of induction packs
• Assist with the operations of the induction process
• Distributing SU communications.

Connect and Collaborate

• Work closely with your line manager and team members
• Collaborate with others, attending meetings as required
• Supporting team members and provide on-the-job training
• Provide cover for other staff as agreed by line manager

 Responsive

• Keep up-to-date with all written and verbal communications (i.e. emails/messages/calls)
• Ensure all records are maintained and kept up-to-date according to company policies and procedures

 Talented

• Monitor own work levels, progress and development in the role
• Undertake all core learning and development programmes as required
• Undertake relevant learning according to agreed Personal Development Plan

Trusted

• All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.

Agile and Diverse

• Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project

Professional

• Maintain a good understanding of the legislation of the contract
• Ability to manage multiple tasks and prioritize.

• 25 days annual leave plus national bank holidays
• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
• Life Cover (2 x basic salary)
• 6-month probation period
• Employer pension contribution (4% employer, 4% employee)
• Laptop/Phone/other equipment if required as part of job role
• Referral Scheme

Diversity Statement

Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement

Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement

Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.

All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

We reserve the right to close the advert early if there is a higher level of interest that expected.