Access Officer (2 positions available)

AIM Qualifications and Assessment Group have an exciting opportunity for 2 Access Officers.

Location: Homebased

Salary: £33,075 to £39,029

Contract: Full time 36.5 hours per week

Closing Date: 3rd July 2025

Please note we reserve the right to close this advert early should we have a large volume of applications.

About AIM

AIM Qualification and Assessment Group is a leading Awarding (AO) and End-Point Assessment Organisation (EPAO) offering award-winning qualifications and nominated end-point assessment services. Our vision of empowering futures is built on the pillars of inclusion, integrity, respect and empowerment and these values are rooted in everything we do.

Our people are curious and creative who anchor us to our foundations and help to achieve our charitable objectives for learning – all kinds of learning for all kinds of people. Whether it’s at home, in the classroom or in the workplace, learning is the key to improving our chances in life. 

The Access Officer plays a key role in supporting AIM’s strategic and operational objectives by contributing to the quality assurance, compliance, and effective delivery of Access to HE Diplomas. This role ensures AVA systems, practices and process meet QAA regulatory requirements and supports providers in delivering robust, high-quality Diplomas.

Operational Support

1.1. Lead on the annual moderation model for all providers

1.2. Lead on the processing moderation reports received from Access moderators and complete assessment monitoring events on Quartz within documented SLAs.

1.3. Lead on the coordination and development of training and standardisation materials and activities for moderators including the collation and preparation of training materials and exemplars.

1.4. Lead on the design and development of support guides and templates for moderators

1.5. Lead on the monitoring of moderator performance and provide feedback to moderators on their reports where appropriate. Report any concerns to the Access Manager.

1.6. Lead on the tracking and approval of moderator invoices.

1.7. Lead on the annual allocations of subject specialist moderators.

1.8. Lead on the moderator sampling process.

1.9.  Lead on the monitoring of use and completion of GradeTraka by providers.

1.10. Report any concerns relating to the implementation of the AVA moderation model to the Access Manager.

1.11. Lead on the coordination and completion of all FABs.

Customer Support.

2.1. Maintain up-to-date knowledge of AIM’s policies, systems, and offering.

2.2. Lead on the annual calendar of submissions by providers e.g., Centre Annual Review Report

2.3. Lead on the production of an annual calendar of events for providers

2.4. Lead the organisation of Access Co-ordinator Forums

2.5. Manage the Access to HE inbox to ensure timely and accurate responses to enquiries.

2.6. Provide accurate advice and support related to Access to HE processes at AIM Group to ensure learners/centres are able to deliver and award AIM Group qualifications. 

2.7. Ensure Quartz events are added and updated where appropriate for centre intelligence. 

2.8. Lead on the schedule of external communications for centres.

2.9. Lead on the organisation of annual standardisation events for each diploma area and receive, monitor and publish report.

2.10.  Lead on the development training materials for centres regarding grading, internal moderation and assessment

AVA Diplomas and units

3.1.  Lead the development and review of AVA Diplomas and units as advised by the Diploma Development and Review Group

3.2. Lead on the annual programme of validation and recognition panels

3.3. Lead on the evidence produced from the validation and recognition process for the AVA diplomas and units to be provided to ACC for approval.

3.4. Lead on the implementation of procedures for making amendments to Access to HE Diplomas, ensuring compliance with QAA requirements.

3.5.  Lead on the panel evaluations to be provided to the Access Manager.

Regulations Activity  

4.1. Serve as Senior Investigating Officer for allocated malpractice cases 

4.2. Convene Malpractice Panels according to documented procedures 

4.3. Produce detailed investigation reports for regulatory bodies 

4.4. Maintain secure records of all malpractice cases 

Reporting & Documentation 

5.1. Ensure timely and accurate data processing, reporting, and documentation for the regulators 

5.2. Contribute to the production of the report to the board of trustee by providing an accurate analysis of all data required in relation to Access to HE. 

5.3. Contribute to the production of monthly management reports by providing an accurate analysis of all data required in relation to Access to HE. 

5.4. Recording and reviewing operational risks and issues within own area of responsibility including establishing controls and contingency plans to mitigate as far as possible. 

Process Improvement and Innovation 

6.1. Identify areas for process enhancements and efficiency improvements. 

6.2. Support initiatives for service improvements and quality assurance. 

6.3. Contribute to projects aimed at enhancing AIM’s operations and customer experience. 

6.4. Lead on the Development, use and review of policies, procedures and standard operating procedures for your own functional area 

6.5. identify and escalate risks, regulatory issues, or process inefficiencies. 

6.6. Lead on the Issues and Incident logs that relate to your own functional area 

6.7. Complete self-Assessment activities annual for assigned Conditions

We would love to hear from you if you have the following essential requirements/qualifications:

▪ Experience working within an awarding organisation or in Access to HE provision.

▪ A good understanding of the UK qualifications landscape and QAA regulatory frameworks.

▪ Strong communication skills, with the ability to liaise effectively across internal teams and external stakeholders.

▪ Confidence in using Microsoft packages and managing systems and data for operational reporting.

▪ The ability to work independently, prioritise tasks and meet tight deadlines in a high-demand environment.

▪ A Level 5 qualification or significant relevant experience.

Experience of developing training materials, conducting standardisation events and engaging with regulatory compliance is highly desirable.

• On-site car parking

• Employee cash health plan

• Employee shopping discount scheme

• 26 days annual leave plus bank holidays and Christmas break

• Flexible working, hybrid working

How to apply 

We actively work to increase diversity in our team and encourage applications from all backgrounds and communities. We are committed to having a team with diverse skills, experiences and abilities. We offer family friendly, inclusive employment practices and flexible working arrangements to support colleagues’ individual circumstances.

If you are interested in this role, we would love to hear from you. Please complete the application questions and upload your CV and covering letter. 

Contact us If you have any queries about the role, contact us on [email protected]