Qualification / Standards Development & Lifecycle Management
Lead the end-to-end development process for new qualifications developments (regulated/non-regulated and apprenticeship Standards) from concept to approval.
Lead on the Design, implementation and management of effective supportive materials and processes to support apprentices and their employers undertaking End-Point Assessments.
Manage and lead on the annual review cycle for existing qualifications and standards, implementing improvements
Manage and lead on the Withdrawal process of Qualification and Standards
Oversee assessment design (exam papers, mark schemes, MCQs) ensuring validity/reliability
Manage secure assessment materials lifecycle (storage/distribution)
Manage own case load of development work
Coordinate awarding meetings
Oversee MCQ bank maintenance and digital assessment migration
Strategic Delivery Oversight
Contribute to apprenticeship and qualification development strategy
Contribute to the implementation of an apprenticeship and Qualification strategy aligned to the strategic plan.
Implementing and managing processes and procedures to monitor and report on performance of apprenticeship and Qualification outcomes, ensuring consistency of assessment practice year on year.
Implement process improvement projects
Ensure development and review processes have detailed SOPS and process maps that are reviewed annually
Working with the Deputy Director of Apprenticeships, Qualifications and Assessment to exercise budget responsibility for apprenticeship and Qualification operations, ensuring that expenditure is regularly monitored, and that effective financial controls are in place
Lead on the production of the report to the board of trustee by providing an accurate analysis of all data required in relation own functional area.
Lead on production of monthly management reports by providing an accurate analysis of all data required in relation to own functional area
Regulations & Quality Assurance
Design Develop and Implement standardisation materials for EQA, Centres for internal assessments
Manage accurate and timely regulatory data returns in relation to Qualifications and Standards
Contribute to internal audits and support external regulatory reviews
Contribute and Lead on Self-Assessment process relevant to own functional area
Ensure compliance of the General Conditions of Recognition (Ofqual) relevant to own area and compliance of other regulators within the End-Point Assessment agenda, such as Institute of Apprenticeships (IFA) and the Education and Skills Funding Agency (ESFA). Identifying changes in apprenticeship regulatory guidelines and their potential impacts on compliance.
Recording and reviewing operational risks and issues within own area of responsibility including establishing controls and contingency plans to mitigate as far as possible.
Stakeholder Engagement
Liaise with centres/training providers on qualification and Standards to inform development, review and withdrawal activities
Represent AIM at sector events and forums
Collaborate with commercial/marketing teams
Work with the apprenticeship Delivery team to ensure assessment materials are effectively integrated into operations.
People & Performance Management
Lead and develop a high-performing team, ensuring clear objectives and accountability.
Implement performance management processes, fostering a culture of continuous improvement.
Support staff development through coaching, mentoring, and training opportunities.
Promote diversity, equity, and inclusion within the team and across AIM.
Line manage qualification developers and assessment staff
Recruit/train external associates (writers, Qualification Developers)
Monitor team KPIs (development timelines, compliance metrics)
Reviewing staff and wider workforce conflict of interest declarations and agreeing mitigations where required within own area of responsibility.
Oversee the Conflicts of interest process for Assessor ensuring appropriate mitigations are in place and recorded.
Process Improvement and Innovation
Identify areas for process enhancements and efficiency improvements.
Support initiatives for service improvements and quality assurance.
Contribute to projects aimed at enhancing AIM’s operations and customer experience.
Lead on the Development, use and review of policies, procedures and standard operating procedures for your own functional area
Identify and escalate risks, regulatory issues, or process inefficiencies.
Lead on the Issues and Incident logs that relate to your own functional area
Complete self-Assessment activities annual for assigned Conditions and principles
Innovation, Growth & Business Development
Identify opportunities to improve services, products, and operational processes.
Contribute to business development, revenue growth, and market expansion.
Support innovation through strategic initiatives and cross-functional collaboration.