Manager Studio Operations

WPP Unite Overview

There’s never been a more exciting time in marketing, as media and commerce continue to merge to drive meaningful consumer experiences. As one of the most innovative CPG companies in the world, Unilever, the maker of iconic brands such as Dove, Hellmann’s, TRESemmé, Degree and many others, is adapting to this rapidly changing landscape with the help of WPP and its unparalleled network of agencies. 

The newly-created unit, WPP Unite, will be the pioneering force at this intersection, led by two of WPP’s most dynamic agencies: GroupM and Barrows, operating as ONE end to end strategy, design, and execution powerhouse.

GroupM will bring their media thought-leadership and performance expertise, combined with the retail and commercial expertise of Barrows to deliver integrated, end-to-end programs for the entire Unilever portfolio of iconic, household brands. True to its name, the team operates with a unified vision, from initial strategy to final execution, leveraging our collective expertise in design, engineering, and media integration to craft world-class brand programming. 

WPP Unite, comprised of the best talent in the industry, will pioneer a truly integrated agency model and drive unprecedented growth for Unilever in the years to come.

Barrows

Barrows brings 40 years of expertise in retail design and marketing, and excels in leveraging insights and cutting-edge digital strategies to create engaging omni-channel experiences.



As a key part of WPP Unite, Barrows will  help shape the future of commerce marketing across renowned brand categories and retailers, and drive meaningful results for one of the world’s leading consumer goods companies.

Within the WPP Unite structure Barrows is seeking a dynamic Manager Studio Operations who is passionate about delivering operational excellence. The operations team plays a critical role in ensuring seamless execution of shopper marketing campaigns and studio operations. They are responsible for coordinating logistics, managing timelines, and optimizing workflows to ensure that shopper executions are delivered on time and within budget. This team collaborates closely with creative, strategy, and client services teams to align resources and streamline processes, enhancing the overall efficiency of project delivery. Additionally, they oversee studio operations, ensuring that all necessary tools and environments are in place for creative teams to thrive. The team not only supports the execution of effective marketing strategies but also fosters an environment conducive to innovation and collaboration.

In addition to bringing a killer attitude and energy, this individual must be able to:

• Oversee the day-to-day management of internal processes, ensuring smooth coordination between teams and efficient resource allocation for all projects.
• Manage the assignment and allocation of resources across internal teams, ensuring the right people are in place to meet project demands and deadlines.
• Collaborate with internal departments (creative, account management, production) to streamline workflows, enhance communication, and improve project delivery timelines.
• Supervise the offshore team responsible for processing invoices, purchase orders, and other operational tasks, ensuring accuracy and timeliness in financial processes.
• Maintain systems for tracking resource utilization, project progress, and operational efficiency, providing regular updates and insights to senior leadership.
• Support process improvement initiatives, working to enhance operational workflows and increase productivity across the studio.
• Act as the primary point of contact for resolving operational issues and bottlenecks, ensuring projects remain on track.
• Assist the Director in developing and implementing KPIs to measure the performance of the studio operations team and provide recommendations for optimization.

• 5+ years of experience in operations management or resource management, preferably in a creative agency or similar environment.
• Proven ability to manage day-to-day operations, including resource allocation and project coordination.
• Experience working with offshore teams and managing financial processes such as invoicing and purchase order management.
• Strong organizational and multitasking skills, with the ability to manage multiple projects and teams simultaneously.
• Excellent communication and collaboration skills, with a focus on operational efficiency.
• Bachelor’s degree in business, operations, or related field.
• Ability to work in the office 3 days a week.

The salary range for this role is $70,000 to $95,000*

*exact compensation will be determined based on individual experience

Benefits include:

• Unlimited PTO
• Medical, Dental, Vision (with an option for free medical care!)
• 401K with a % match
• Various maternity/paternity leave options
• Fully funded disability and life insurance options
• Headspace subscription
• Wellness Stipend
• and more....