Business Analyst (12-Month Contract) (Ref:CRH083)

Job title: Business Analyst (12 month Fixed Term contract)

Department: Projects

Reporting to:  Head of Projects and Change

Location: Remote working

Contract type: Fixed Term Contract - 12 months

Hours of work: 40 hours p/w (Mon - Friday, 8:30am - 5pm)

Salary: £50,000.00 - £57,000.00 per annum

The Business Analyst drives business process improvements, ensuring the successful implementation of best practices, and supporting new projects aligned with organisational goals.

The Business Analyst collaborates with stakeholders across internal departments, reviews systems, identifies inefficiencies, proposes and designs solutions, in order to drive continuous improvement.



The Business Analyst maintains business documentation to support knowledge sharing and enhance operational efficiency. 

Procedures

• Conduct comprehensive reviews of existing systems and processes across departments to identify areas for improvement. This may include SWOT and gap analysis to identify current vs desired states
• Recommend and scope/design changes to enhance productivity, efficiency, and compliance
• Define and document functional and non-functional requirements
• Conduct feasibility studies and impact assessments to evaluate potential solutions
• Develop clear, concise, and user-friendly documentation to support business processes
• Develop and maintain process maps, guides, standard operating procedures (SOPs), business cases, and other documentation
• Monitor and report on the outcomes of process changes to ensure sustained improvement

 Connect and Collaborate

• Work closely with departmental leads to understand pain points and develop continuous improvement plans
• Facilitate workshops and meetings to gather input and drive alignment on process improvements
• Foster a culture of continuous improvement by applying methodologies like Lean or Six Sigma.
• Conduct training sessions to educate teams on new processes and methodologies
• Assist with the initiation and planning of new projects based on findings from process reviews
• Provide business analysis support during the project lifecycle, including requirements gathering and stakeholder alignment
• Collaborate with project teams to ensure that deliverables align with business needs
• Work closely with your line manager and team members
• Collaborate with others, attending meetings as required
• Supporting team members and provide on-the-job training
• Provide cover for other staff as agreed by line manager

 Responsive

• Keep up-to-date with all written and verbal communications (i.e. emails/messages/calls)
• Ensure all records are maintained and kept up-to-date according to company policies and procedures
• Maintain SharePoint sites and resource libraries to ensure centralised access to documentation. Ensure all documents are up-to-date, version-controlled, and aligned with organisational standards
• Maintain regular communication with stakeholders to provide updates on progress and gather feedback

 Talented

• Monitor own work levels, progress and development in the role
• Undertake all core learning and development programmes as required
• Undertake relevant learning according to agreed Personal Development Plan

 Trusted

• All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement
• Ensure all change initiatives are compliant with regulatory requirements and internal policies

 Agile and Diverse

• Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project

 Professional

• Maintain a good understanding of the legislation of the contract 

• 25 days annual leave plus national bank holidays
• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
• Life Cover (2 x basic salary)
• 6-month probation period
• Employer pension contribution (4% employer, 4% employee)
• Laptop/Phone/other equipment if required as part of job role
• Referral Scheme

Diversity Statement

Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement

Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement

Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.

All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.

*Successful applicants will require Counter Terrorism Clearance (CTC)*

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

We reserve the right to close the advert early if there is a higher level of interest that expected.