Patron Services Team Member

Globe Theatre is Saskatchewan’s largest performing arts organization. Located in the newly renovated MacCorquodale Place in downtown Regina, Globe Theatre is Canada’s only permanent theatre-in-the-round. Globe Theatre’s mission is to entertain, educate, and engage in the art of professional theatre by producing high quality performances, providing theatre education and serving as a valuable part of the Regina community. Globe encourages a team-oriented environment where the efforts of all employees are focused on supporting the art. Globe Theatre is an equal opportunity employer and encourages applicants of all abilities and strengths to apply.

The Patron Services Team is a responsible for Box Office; ticket sales, scanning tickets, as well as bartenders and ushers for the theatre’s productions in conjunction with the Manager of Sales & Patron Services. This is a part-time seasonal position with hours that are mostly evenings and weekends.



Successful candidates will need strong customer service skills. They must be a team player who thrives in a creative, collaborative environment. As well as being high-energy and self-motivated with a willingness to learn and a passion for the arts. Possessing knowledge of ticketing & point of sale systems, as well as bartending experience would be an asset.

- Great customer service and interpersonal skills.

- Strong computer skills.

- Bartending/service experience is an asset, but not a requirement (will need valid SIRS certification).

- The ability to handle and reconcile a cash float.

- Ability to work on your feet for 90 minutes and lift heavy objects (bar stock, Box Office supplies).

- Provide outstanding customer service to patrons at the assigned location.

- Assist with coat check, tickets, programs, seating and any special needs of patrons.

- Stock and set up bar prior to patrons' arrival. Bartend during pre-show & intermission.

- Assist in keeping the theatre environment tidy and orderly including lobby, Box Office, washrooms and bars while performance is on stage.

- Record sales on shift, count and balance the proceeds and complete a sales remittance form. Be responsible for cash float.

- To perform specific duties according to Globe’s Emergency Response Plan.

Applications should include:  

• A cover letter stating the candidate’s interest in the position and relevant experience. The letter should be no longer than two pages. Alternatively, you may submit a two-minute video in lieu of a cover letter.  
• A Resume outlining your experience and including work references 
• Please submit your application no later than September 1, 2025.

Compensation:

• This role is a part-time seasonal position. It will require weekend and evening work, as well as some statutory holidays.  
• Wage: Hourly $16.25

The Globe Theatre is committed to the principles of Justice, Equity, Diversity, and Inclusion. We acknowledge there are systemic practices that perpetuate harm. We consciously work to identify and correct these practices as we honor our commitment to create and present theatre to the people of Regina and surrounding communities.

At Globe Theatre, we believe that our capacity to fulfill our mission and mandate is built on our ability to provide a safe, inclusive, and welcoming working and learning environment. By advancing principles of anti-oppression, decolonization, and anti-racism, all members of our community, our audience, volunteers, staff, Board of Directors, and freelance theatre makers, will thrive in the pursuit of entertaining and engaging theatre.

We embrace the challenge to adopt and model ethical and equitable interactions in all aspects of the organization. All of us at The Globe Theatre are committed to intervening in actions or behaviors that are racist, oppressive, aggressive, micro-aggressive or that incite hatred, prejudice, discrimination, bullying, or harassment. We welcome every opportunity to learn and adapt by providing space for feedback and time for knowledge gathering.