Community Manager B2C

We are looking for an experienced and passionate Community Manager to lead and grow our vibrant communities across Telegram, Discord, and X (formerly Twitter). In this role, you will be pivotal in fostering engagement, driving brand loyalty, and building a strong connection between Paybis and its users in the crypto and Web3 space. If you have a deep understanding of the crypto ecosystem and a proven track record of community building, this role offers an exciting opportunity to make a real impact.

• Develop and implement effective strategies to grow and engage our communities on Telegram, Discord, and X.
• Plan and manage interactive campaigns including AMAs, polls, giveaways, and drops to boost participation and excitement.
• Collaborate with content and social media teams to create tailored and engaging content for each community platform.
• Maintain a consistent brand voice and messaging across all community channels.
• Oversee community moderation using tools and bots to ensure a safe, welcoming, and well-managed environment.
• Respond promptly and professionally to community inquiries, concerns, and feedback.
• Track community growth, engagement metrics, and campaign performance; provide regular reports and insights to inform strategy.
• Work closely with influencers, ambassadors, and partners to extend community reach and amplify brand presence.

• Minimum 3 years’ experience in community management, preferably within crypto or Web3 industries.
• Proven success growing and managing active communities on Telegram, Discord, and X.
• Strong understanding of cryptocurrency, blockchain technology, and the Web3 ecosystem.
• Excellent written and verbal communication skills in English. Additional languages are a plus.
• Proficiency with community management and analytics tools (e.g., Sprout Social, Discord moderation bots, Telegram admin tools).
• Ability to multitask, prioritize, and thrive in a fast-paced, evolving environment.

• Passionate about community building and crypto/Web3 technology.
• Strong interpersonal and communication skills with an authentic and engaging style.
• Collaborative mindset with the ability to work effectively across teams and with external partners.
• Flexible and adaptable to changing priorities and community dynamics.
• Detail-oriented and proactive in problem solving and conflict resolution.

• Community Growth: Increase in active members across Telegram, Discord, and X.
• Engagement Rates: Higher participation in campaigns, AMAs, discussions, and events.
• Community Sentiment: Positive feedback and brand loyalty indicators from members.
• Content Impact: Effectiveness of content in driving engagement and aligning with brand messaging.
• Moderator Efficiency: Effective moderation maintaining a safe and welcoming environment.

• Opportunity to lead and shape community engagement in a rapidly evolving fintech and crypto environment.
• Competitive salary range, plus performance-based bonuses.
• Medical insurance to support your health and well-being.
• Education budget to support your continuous professional development.
• A dynamic, supportive, and innovative team culture.
• Flexible work arrangements including remote options.

If you are excited to grow and engage thriving crypto communities and help shape Paybis’s brand presence, apply today and join our passionate team!