Denturist Advisor

Department: Professional Practice

Reporting to: Manager, Professional Advisors

Position Type: Permanent, Part-time

Work Location: BCCOHP Offices (Vancouver or Victoria) – Hybrid

Compensation: $46.13 - $57.66 per hour

Position Posted: June 13, 2024

Application Deadline: Open until filled

BCCOHP is seeking a permanent, part-time Denturist Advisor to join a team of professional advisors within the Professional Practice department. 

The successful candidate, reporting to the Manager, Professional Advisors, the successful candidate will work across BCCOHP’s functions supporting regulatory work, projects, and communications where professional expertise is required.

The Advisor provides information and clarification for oral health professionals and members of the public, on issues related to the Standards and Guidance materials of BCCOHP. This role will also assist in the review and development of Standards and Guidance documents for BCCOHP.

In this role, the Advisor will support the Inquiry Committee by acting as a subject matter expert and conducting investigations, liaising with registrants and other BCCOHP stakeholders.

Professional Practice & Standards

• Provide appropriate and accurate advice in response to enquiries on BCCOHP Regulations, policies, Practice Standards, Scope of Practice, and the Code of Ethics.
• Support the Manager, Professional Advisors as required in the alignment and maintenance of standards and guidance documents. 
• Facilitate working groups in functional processes to support the revision and maintenance of standards and guidance documents.
• Prepare information for the Standards and Guidance Committee as required.
• Make policy recommendations related to Practice Standards and Interpretation Guidelines.
• Contribute to revisions of BCCOHP registrant resources on the website and communication activities as needed.
• Support various departments in researching and writing draft policy documents as needed.
• Support engagement, communications, and policy development through professional advisory role.
• Work across the organization to provide professional expertise. 
• Assist the Registration Department with the review of denturist education programs as part of the recognition process. 

Complaints

• Handle enquiries and complaints about BCCOHP registrants concerning professional practice, professional conduct and impairment affecting ability to practise in the area of oral health or to carry out delegated services.
• Review new complaints to identify issues of concern and assess risk/complexity.
• Conduct investigations, resolve regulatory concerns, arrange remedial education programs, and attend mediations, practice audits, and inspections.
• Conduct interviews with complainants, witnesses, and registrants who have received complaints.
• Draft comprehensive investigation reports and attend internal weekly meetings to discuss complaint files.
• Draft comprehensive reports outlining facts and evidence, and investigative findings for the Inquiry Committee and attend meetings regarding complaint files as needed.
• Attend as a witness or advisor at Discipline Hearings.
• Remain current on practice issues related to denturism and conducting regulatory investigations.
• Engage in ongoing education related to the role of investigator to ensure currency in practice. 
• Participate in tasks, projects, and programs normally outside the position description necessary for the efficient operation of BCCOHP as required.

Other Responsibilities 

• Participate in the development of relevant BCCOHP projects, policies and programs.
• Remain current on changing aspects of denturist practice through research, courses and/or experiential practice.     

• Minimum seven years of experience as a practising denturist.
• Regulatory Policy experience an asset.
• Strong verbal and written communication skills.
• Meticulous with excellent organizational skills and strong attention to detail.
• Superior time management with the ability to multitask, organize and prioritize work and handle interruptions and changing priorities.
• Ability to remain calm and composed under pressure.
• Ability to problem solve and identify alternate approaches or solutions to issues.
• Strong collaborative and team skills.
• Strong interpersonal skills, compassionate but confident with the ability to engage in difficult conversations with tact and clarity.
• Understanding and respect for process.

Work Hours

BCCOHP's regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a part-time permanent position with flexible hours.

Flexibility

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

We also offer core work hours between 9:30 am - 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.

The successful candidate will be offered a competitive compensation and benefits package. The compensation for this role is $46.13 to $57.66 per hour. The compensation offered will be determined based on factors such as experience relative to the requirements of the role. 

BCCOHP offers the following benefits and perks: 

• Annual professional development allowance 
• Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
• Early office closure on Fridays during the summer