Home Care Co-Ordinator - £28,000

Kelly Park Limited is a passionate and dedicated home care provider located Consett, County Durham that strives to empower individuals to live independently in the comfort of their own homes whilst receiving support for a variety of unique care needs and requirements. We are looking for a Home Care Coordinator to join our team and help us deliver the highest standard of care to our clients.

You will play a vital role in ensuring that our clients receive the personalised care they need to thrive and maintain their independence.

Understanding values important to us:

Togetherness

• We believe in people. We create strong successful teams across all areas, focusing on the abilities of each individual and encouraging them to unlock their full potential.

Inspiring

• We are innovative and adaptable. We continually improve our skills via learning and development, enabling us to respond effectively to the every changing needs of our service users.

Bold

• We are forward thinking. We are confident, passionate, proactive, and influential in building a better future for our staff and service users.

inclusive

• We are confident in our ability to employ the best. Our team are passionate and proud. We use our knowledge and experience to be safe, effective, well led, and responsive.

Dependable

• We work hard to understand the needs and aspirations of others. We are mindful of our impact on our service users, community and the environment. We make sound, well-informed decisions with integrity.

As a Home Care Co-Ordinator, you will be responsible for managing a designated area of care schedules, working collaboratively with our team of caregivers & assessors to ensure that they have the support and resources they need to deliver the best care possible. Your role will involve building strong relationships with our clients and their families, as well as with healthcare professionals and other stakeholders in the community.

You will be responsible for the rostering in excess of 1000hrs of Domiciliary Home Care per week.

An example of key responsibilities includes:

• Planning 2 weeks in advance care schedules of our Health Care Assistants around their availability using our resource planning software.
• Formulating solutions for changes in schedules, increases and taking on new care packages.
• Dealing with a diverse range of characters and personalities you will ensure the company delivers high quality care in the community which is both timely and reliable.
• Handling enquiries from a variety of external partners including local authorities, contracts, hospitals and family members.
• You will also be required to support out of office on call service on a periodic basis which is paid as an enhancement on top.

Previous experience and knowledge of Home Care is ESSENTIAL as the successful applicant will take on leadership responsibilities of their designated team.

Essential Requirements:

• Hold a full driving licence and have access to a car.
• Strong I.T skills
• Strong communication and customer service skills.
• Experience of managing a busy work load.
• Ability to anaylse a situation and take decisive action in a timely manner.
• Previous care experience (+NVQ 3 qualified - Desirable).

Monday to Friday 8:30am to 5:00pm.

You will also be required to provide telephone back up to our out of hours emergency support team on a rota system between the hours of 7am-8:30am - 5pm -11pm which will be paid as an enhancement to your salary.

The Co-Ordinator position will include the area, governance, and allocation of work of the villages within the area.

Company Benefits:

• Excellent rates of pay starting at £28,000 + 45p mileage allowance
• Pension
• Access to company pool car
• Company private parking
• Employee Referral Programme
• Company Events
• Bonus Scheme
• Birthdays We believe that celebrating your birthday is a time for joy, relaxation, and creating lasting memories with loved ones. By offering this dedicated day off, we hope to show our appreciation for each team member and recognize the importance of work-life balance.

All successful applicants will require an enhanced DBS which is payable by the applicant, two suitable employment references.

To apply please complete the application above, for any questions or queries please call HR on 01207 580091 (Monday to Friday 09:00 to 17:00 only).