Primary Responder | £29,225

Announcement: Due to the success of the Primary Response role we are expanding our team with two additional primary responders, see the below job description for further information.

Kelly Park Limited is a family run business founded in August 1994 in the Domiciliary care sector. We are Durham County Council’s preferred provider, providing domiciliary home care support to vulnerable adults and children across the county. We work in partnership with Skills for Care and Durham County Council’s Care Academy to continuously improve and develop the skills set of our staff, ensuring that we can meet the ever-changing needs of our service users. We aim to provide high-quality, person-centered care to our service users, ensuring they enjoy the best quality of life in their own homes, promoting their independence, and respecting their privacy and dignity.

Understanding values important to us

Togetherness

• We believe in people. We create strong successful teams across all areas, focusing on the abilities of each individual and encouraging them to unlock their full potential.

Inspiring

• We are innovative and adaptable. We continually improve our skills via learning and development, enabling us to respond effectively to the every changing needs of our service users.

Bold

• We are forward thinking. We are confident, passionate, proactive, and influential in building a better future for our staff and service users.

inclusive

• We are confident in our ability to employ the best. Our team are passionate and proud. We use our knowledge and experience to be safe, effective, well led, and responsive.

Dependable

• We work hard to understand the needs and aspirations of others. We are mindful of our impact on our service users, community and the environment. We make sound, well-informed decisions with integrity.

Our Primary Response team will be assigned a specific area to operate in such as:

• Durham
• Consett
• Stanley
• Chester Le Street

Previous domiciliary care is an essential requirement as part of this post as the ideal candidate would be carrying our senior care duties as well supporting our care coordinators and risk assessment team.

Care Based Responsibilities include:

• Promoting independence, and caring for our service users in their own homes and completing daily tasks.
• Encourage service users to be actively involved in all aspects of their day-to-day care.
• Accompanying our service users to appointments and access their local community.
• Preparing meals and snacks to help sustain the service user’s nutritional needs.
• Tidying our service user’s home, assisting with basic domestic care tasks, and ensuring their home environment is an enjoyable space for them.
• Monitoring including but not limited to, Spot checks, visit compliance, and audit paperwork including logged events.
• Supporting our Care Co-Ordinators with unplanned absences, and holiday coverage.

Rotating Shift Pattern

We offer a dynamic rotating shift pattern to ensure work-life balance, with shifts alternating on a 4-week cycle. Each week, you will work either 40 or 50 hours, depending on the shift rotation.

Week 1 & 3:

• Monday, Tuesday, Friday, Saturday, Sunday: 07:00 - 18:00 (Days off on Wednesday & Thursday)
• Weekly Hours: 50

Week 2 & 4:

• Monday, Wednesday, Thursday, Friday: 11:30 - 22:30 (Days off on Tuesday, Saturday, Sunday)
• Weekly Hours: 40

to qualify for the role you must be willing to work the expected shifts within your designated team.

This position sits at a natural progression point from care and support within the community to more management responsibilities and administrative duties.

Location our rapid responders will be assigned a specific area to operate in within County Durham, the designated areas are: Consett, Stanley, Chester Le Street, Durham.

Flexibility get your work/life balance right with a reliable shift pattern and set in stone availability.

Birthdays We believe that celebrating your birthday is a time for joy, relaxation, and creating lasting memories with loved ones. By offering this dedicated day off, we hope to show our appreciation for each team member and recognize the importance of work-life balance.

Company Pool Car + Fuel Card

Education & Learning opportunities including online courses are available to you 24/7 through your mobile device, enabling you to grow your career. We also offer you the opportunity to study toward your Health & Social Care Diploma/NVQs.

Expand your family circle working with our amazing service users, knowing you are in one of the most rewarding careers on the market.

Joining a great team at Kelly Park, with our dedicated support network.

For us, it is all about you! We look for people who are:

• Trustworthy
• Compassionate
• Patient
• Adaptable
• Multiskilled (cooking & cleaning skills are a bonus)
• Communicative

Along with a superhero personality, we also require a clear Enhanced DBS as well as two satisfactory references which would be carried out during a potential job offer and onboarding.

Pay is salaried at £29,225 per year.

we are offering Guaranteed contracted hours to enable job, financial security.

Early Pay no waiting for payday thanks to our bespoke service, allowing you to access your pay when you need it.

Mileage fuel card supplied

Pension scheme.

Holidays 5.6 weeks per annum (pro-rata).

Training full paid practical training including induction & shadowing will be provided.

Reward and recognition scheme.

Transport Drivers only, must have a valid UK license.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.