Car Sales Specialist - Kiambu Yard

MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing.

Since entering the Kenyan market in 2019, we have financed over 100,000 vehicles and served over 50,000 satisfied customers. In June 2024, our new motorcycle financing issuances surpassed the 230 million Kenya shilling mark. 

Our growth is attributed to a focused market growth strategy, a strong emphasis on data and technology, and robust risk management structures. We process loan requests within 24 hours and offer flexible repayment terms of up to 60 months.

Our mission is to provide convenient and affordable financing solutions to our customers, backed by a lowest price guarantee. 

MOGO is one of the few financial companies globally that finances cars of any age, brand, or model. We empower our customers to choose vehicles from trusted dealerships through our user-friendly online car portal. 

Mogo Auto Limited recently signed a commitment letter with Development Finance Corporation (DFC), for a $10 million loan to finance electric vehicles in Kenya. 

Our goal is to facilitate upward social mobility across Kenyan communities by providing innovative and sustainable financial solutions. We strive to build mutually beneficial partnerships with our customers, helping them find the best deals and guiding them through the purchasing process. 

Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

Job Summary:

The Sales Specialist – Car Yards is responsible for driving vehicle sales by promoting and selling MOGO Kenya’s vehicle inventory to new and existing customers. The role focuses on providing accurate product information, generating and converting sales opportunities, supporting customers throughout the sales process, and ensuring timely and accurate completion of sales documentation. The position plays a key role in achieving car yard sales targets while delivering professional customer service and upholding MOGO Kenya’s brand values and standards.

Key Responsibilities:

• Present vehicle products accurately to customers, including vehicle availability, pricing, specifications, and applicable agreement terms.
• Market and promote car yard vehicles through approved marketing channels and other initiatives to generate customer leads and sales opportunities.
• Process vehicle sales through applicable channels, including cash sales, auction sales, and refinance transactions, in line with company procedures.
• Guide customers through the sales process, respond to inquiries, provide relevant product information, and support customers through completion of the transaction.
• Prepare and process sales documentation accurately and ensure all required documentation is complete and properly maintained.
• Maintain accurate vehicle inventory records, including monitoring available stock and ensuring inventory information is up to date.
• Prepare vehicle stock for sale, including taking appropriate vehicle photographs, confirming vehicle information, and supporting the pricing process.
• Prepare and submit daily and monthly sales reports and other reports as required by the Yard Branch Manager or management.
• Achieve assigned sales targets and contribute to the overall performance and revenue objectives of the car yard.
• Maintain strong customer relationships by providing professional and timely service, responding to customer inquiries, and supporting referrals and repeat business.
• Provide operational support within the car yard, including substituting for other yard sales staff, specialists, or the Yard Branch Manager when required.
• Perform any other duties assigned by the Line Manager or Head of Car Yards in support of car yard objectives.

NOTE: A LINK TO THE NEXT STEPS OF THE JOB APPLICATION WILL BE SHARED ON EMAIL ONCE YOUR JOB APPLICATION IS SUBMITTED BY CLICKING "APPLY" BELOW. ONLY THE CANDIDATES WHO WILL FILL THE FORM WILL BE CONSIDERED.

Qualifications:

• Diploma or Degree in Business Administration, Automotive Engineering, Sales & Marketing, or a related field will be an added advantage.
• Previous experience in vehicle sales.
• Strong communication, negotiation, interpersonal, and customer service skills.
• Self-driven, target-oriented.
• Good understanding of vehicle sales processes and good knowledge of vehicle documentation is an added advantage.
• Ability to use Microsoft Office and CRM or sales management systems.
• Strong attention to detail, particularly when handling vehicle inventory and sales documentation.

Feel Good

• A friendly and dynamic work environment
• Commission based.
• An excellent well-being program:
• Active social life and events

Win

• Fast results without the friction of bureaucracy
• Great victories due to the transparency of the company and its goals
• Bonuses and awards for the great work
• Participate in victory celebrations with your co-workers

Grow

• Together with an intelligent team
• Yourself and the company with the established feedback culture
• Your knowledge with training possibilities