LOAN OPERATIONS SPECIALIST

  • Full-time
  • Riga

DESCRIPTION


Eleving Consumer Finance is a dynamic and international FinTech company dedicated to empowering diverse communities worldwide. Our mission is to create access to innovative and sustainable financial solutions, driving upward social mobility.


We are at the forefront of financial inclusion, serving markets where traditional banking falls short. Our reach extends across 7 countries, encompassing the Balkan Europe region, including Moldova, North Macedonia, Albania, and the Southern Africa region, covering Namibia, Botswana, Zambia, and Lesotho.


In most of the markets we enter, cash economy conditions are prevalent, making our comprehensive online and offline customer service experiences a unique offering. With a presence spanning multiple continents, our international team of over 1000 dedicated professionals forms our greatest asset.


From more than 180+ branches, we offer a diverse array of flexible financial products, providing the means for individuals and communities to thrive, and we are constantly expanding our footprint. 


Join our team, and be part of our mission to transform the financial landscape for the better.



YOUR MISSION

Assess submitted loan requests according to regulations and internal guidelines set by the company to maintain issued loan quality and detect potential frauds.


  • Work with new loan applications and loan-related requests, perform loan validation and other necessary loan amendments
  • Provide outstanding customer service while assisting loan officers throughout the loan request and closing process
  • Perform rigorous quality assurance and process improvement tasks
  • Work with other departments to ensure customer needs are met for additional services, such as Collections & Payments, Finance, IT support, etc.

QUALIFICATIONS YOU BRING

  • Commitment to continuous learning and development
  • Organized, accurate and improvement driven personality
  • Great reading and comprehension skills in English
  • Ability to work on Saturdays (3 Saturdays per month)


WHAT WE OFFER

  • High-achieving, fun and experienced team
  • Health Insurance
  • Paid mobile calls and Lunch Allowance
  • Special day off package
  • Fresh fruits and warm drinks in the office for your energy boost
  • Skills development
  • Fixed salary EUR 1150 gross
  • Performance based bonus system