REGIONAL OPERATIONS MANAGER

Eleving Consumer Finance is a dynamic and international FinTech company dedicated to empowering diverse communities worldwide. Our mission is to create access to innovative and sustainable financial solutions, driving upward social mobility.

We are at the forefront of financial inclusion, serving markets where traditional banking falls short. Our reach extends across 7 countries, encompassing the Balkan Europe region, including Moldova, North Macedonia, Albania, and the Southern Africa region, covering Namibia, Botswana, Zambia, and Lesotho.

In most of the markets we enter, cash economy conditions are prevalent, making our comprehensive online and offline customer service experiences a unique offering. With a presence spanning multiple continents, our international team of over 1100 dedicated professionals forms our greatest asset.

From more than 180+ branches, we offer a diverse array of flexible financial products, providing the means for individuals and communities to thrive, and we are constantly expanding our footprint. 

Join our team, and be part of our mission to transform the financial landscape for the better.

As the Regional Operations Manager, you will play a pivotal role in driving the success of four Group Companies in Southern Africa—Namibia, Zambia, Botswana, and Lesotho. Reporting directly to the Group Board, you will act as a key connection between the Group Board, country CEOs, function leaders and Group function leaders, ensuring alignment and execution of business strategies, operational execution, and financial performance.

In this hands-on role, you will oversee strategic initiatives, manage key projects, and drive their effective implementation. By leveraging data-driven insights, you will support business growth, enhance operational efficiency, and optimize decision-making to strengthen performance across the region.

• Ensure strategic alignment and effective execution of cross-functional initiatives between the Group Board, country CEOs, function leaders and Group function leaders
• Drive the performance of Group Companies in the Southern Africa, ensuring the achievement of budgetary goals, KPIs, and business development objectives
• Lead and oversee cross-functional projects that enhance operational scalability, excellence, and sustainable growth
• Leverage data-driven insights to maximize profitability, optimize budgeting processes, improve resource allocation, and enhance cost-efficiency
• Provide regular reports to the Group Board, delivering updates on key developments, achievements, and challenges faced by the Group Companies
• Foster transparent and effective collaboration between the Group Companies, the Group Board, and Group teams

• Proven experience in leadership and stakeholder management role, preferably in a regional or multi-country capacity
• Strong background in business management, strategy execution, and financial evaluation
• Proven success in meeting business targets and driving business growth
• Proactive and result-driven personality with "getting things done" mindset
• Experience in the fintech industry is an advantage
• Fluent in English, the global language of business

• Shared Success, 'We Win Together'
• International environment and vibrant team culture that values curiosity and continuous learning
• At our company your talents transform into tangible value
• Tailored professional development opportunities for growth
• Enjoy our benefits, including health insurance, lunch allowance, special day off package, and paid mobile calls and parking
• Work-life balance that suits your lifestyle
• Competitive salary 5000 - 6500 EUR gross, complemented by result oriented bonus