Health & Social Care Training Officer - £30,000

Kelly Park Limited is a passionate and dedicated home care provider located in Consett, County Durham that strives to empower individuals to live independently in the comfort of their own homes whilst receiving support for a variety of unique care needs and requirements.

We are looking for a Social Care Training Officer to join our team and help us deliver a high standard of training to our new and existing workforce. It is essential that the successful candidate holds a recognised “Train the Trainer” qualification in Manual Handling, Medication, First aid, as this will be fundamental to delivering and maintaining our gold-standard training programme.

You will play a vital role in ensuring that our employees receive high-quality training in line with up-to-date government bodies and legislation, and provide individualistic support to the wider workforce's training needs.

Kelly Park Limited holds three locations which require training our expanding our workforce, travel may include visiting our: Consett Branch, Sunderland Branch, Teesdale Branch to deliver training in line with Mandatory Health & Social Care regulations.

Understanding Values Important to Us - Our 6C's of Care

✅Care – We consistently provide high-quality, person-centred care, ensuring the needs and wishes of those we support are at the heart of everything we do.

✅Compassion – We show genuine kindness, empathy, and respect in all interactions, building trust and strong relationships with our service users and colleagues.

✅Competence – We maintain the skills, knowledge, and commitment to deliver safe, effective care, continually updating our training to meet best practice and regulatory standards.

✅Communication – We listen actively, speak openly, and ensure clear, timely communication with our service users, their families, and our colleagues.

✅Courage – We have the confidence to speak up, challenge poor practice, and make positive changes to improve care outcomes and workplace wellbeing.

✅Commitment – We are dedicated to improving the lives of our service users and supporting the growth, development, and wellbeing of our staff team.

Training Program Development:

• Develop and oversee the implementation of a comprehensive training program for care teams.
• Focus on providing insightful and bespoke training to both new and existing employees.
• Ensure training programs align with industry standards and regulations.

Qualifications and Experience:

• Possess comprehensive knowledge of the social care sector.
• Hold a recognised “Train the Trainer” qualification (mandatory) or equivalent, along with relevant sector qualifications such as NVQ Level 3/4 in Health & Social Care.
• Provide guidance and support to staff pursuing qualifications.

Training Delivery:

• Design and deliver training sessions in collaboration with internal line managers and HR teams.
• Conduct assessments to ensure staff competence and compliance.
• Plan and execute inductions, specialised training, and elective components.

Evaluation, Compliance & Audit Support:

• Evaluate the effectiveness of training programs and make necessary improvements.
• Maintain accurate training records for staff and ensure compliance with mandatory training requirements.
• Support the organisation in compliance monitoring and internal/external audits relating to the training of employees.
• Stay informed about industry changes and update training content accordingly.

Educational Supervision and Support:

• Provide educational supervision to employees, monitoring competency assessments.
• Offer mentoring and support feedback to enhance individual and team performance.

Collaboration and Networking:

• Liaise with external colleges and professional bodies to facilitate the professional development of our employees.
• Foster collaborative relationships to stay abreast of industry best practices.

Monday to Friday 8:30am to 5:00pm.

You will be primarily based at our main office in Consett. As part of the role, travelling to local events, job fairs and delivering training at different sites is essential.

Excellent rates of pay starting at £30,000 + 45p mileage allowance

• Pension
• Company private parking
• Employee Referral Programme
• Company Events
• Bonus Scheme
• Birthdays we believe that celebrating your birthday is a time for joy, relaxation, and creating lasting memories with loved ones. By offering this dedicated day off, we hope to show our appreciation for each team member and recognize the importance of work-life balance.

All successful applicants must hold a recognised current “Train the Trainer” qualification or have history of its previous completion in Manual Handling, Medication, First aid (mandatory requirement for appointment), will require an enhanced DBS which is payable by the applicant, and must provide two suitable employment references.

To apply please complete the application above. For any questions or queries, please call HR on 01207 580091 (Monday to Friday 09:00 to 17:00 only).