Contract type

Permanent

Location

Whittington

Hours

37.5 hours per week

Annual salary

Starting from C1 £28,176 with the ability to progress to C3 £31,217

The Learning & Development Officer is responsible for working closely with the Director of People & Organisational Development in supporting the design, delivery and development of the education and training across the hospice group.

They will coordinate and organise all in house and external training programmes, maintain accurate records, monitor compliance and support a learning culture across St Giles. They will provide full support for preparing documentation, ensuring all tasks are completed to a high standard and deadlines are met.

Additional responsibilities include assisting with delivering learning sessions, handling and dealing with all requests that come through the L&D department, supporting with data, audit, evaluations and coordinating all invoices.

They will provide essential administrative support to ensure the smooth, efficient delivery of St Giles learning and development initiatives to ensure we remain compliant through regulatory standards and frameworks.

The role will also maintain effective working relationships across the hospice to support efficient service delivery. 

For the full job description please click the link below:

Job Description

If you want to have an informal chat about this role, please contact Rebecca Webb on 01543 432 031

Qualifications

Essential

·       Good level of education including Maths & English

Desirable

·       Relevant professional qualifications would be an advantage

Knowledge and experience

Essential

·       Have a clear understanding and knowledge of Bluestream learning system

·       Previous experience in a learning and development role

·       Knowledge and understanding of CQC regulations

·       Experience with learning management systems/platforms

·       Knowledge of the full training cycle, from design to delivery

·       Understanding of the importance of training in ensuring safe and effective care to patients

·       Awareness of the need for confidentiality in accordance with Data Protection Act and local guidelines

Desirable

·       Experience in the charitable sector

Values

·       Exhibits our hospice values and behaviours

Skills

Essential

·       Strong project management skills

·       Excellent communication skills

·       Ability to assess training needs and provide recommendations based on organisational goals

·       Proficiency with MS Office (PowerPoint, Excel, Word & MS Teams)

·       Strong organisational skills and attention to detail

·       Familiarity with competency frameworks

·       Experience in a co-ordination ideally within learning & development.

Personal Attributes

·       Empathetic

·       Team player

·       Able to work under pressure

·       Collaborative

·       Ambassador for St Giles Hospice

Other requirements

·       Valid driving licence

·       Eligibility to work in the UK

·       Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Benefits

• Up to 33 days holiday plus bank holidays (Pro-rata for part time employees)
• Group pension scheme, matching contributions of up to 8%
• Life assurance scheme, up to the state pension age
• Enhanced maternity and paternity benefits
• Enhanced sick pay, rising with service
• Access to blue light and charity worker discounts
• Free Parking

Health & Wellbeing

• The Hub Wellness Support
• Eligibility for flu vaccine
• Employee Assistance Programme
• Access to Mental Health First Aiders
• Cycle to work scheme

Professional Development

All staff complete a comprehensive induction programme which includes statutory and mandatory e-learning as well as training that is tailored to the individual’s need. All staff and volunteers should also attend an induction day.

Regular training and personal development opportunities, with internal career progression being a focal point of team growth

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Should you require any further information, please email: [email protected]

1)      I confirm that the above information is complete and correct and that any untrue or misleading information will give St Giles Hospice the right to terminate any contract of employment offered.

2)      I agree that St Giles Hospice may reserve the right to require me to undergo a medical examination. In addition, I agree that this information may be retained in my personal file during my employment and for six years thereafter and understand that information will be processed in accordance with the Data Protection Act (2018).

3)      I agree that should I be successful in this application, an application will be made to the Disclosure & Barring Service/Criminal Justice Information Service (Scotland) for Disclosure. I understand that should the disclosure not be to the satisfaction of the hospice any offer of employment may be withdrawn or my employment terminated.

We make every subject of a DBS check aware of the existence of the Code of Practice and make a copy available on request

Prospective employees will be advised that a criminal record will not automatically exclude them from being appointed.

Information provided by you on this form will be filed for six months and then destroyed if you are not successful.