Director, Business Development

Barrows boasts over 30 years of expertise in the global retail design sector, continually evolving to meet the diverse needs of the regions we serve. Our unwavering commitment revolves around a singular mission: crafting solutions that ignite shopper conversion. From strategic insights to seamless execution, our comprehensive suite of services spans insights and strategy, design conceptualization, all the way to engineering and implementation. With a strong foundation in manufacturing, our designs are steeped in technical proficiency, ensuring tangible real-world impact. We pride ourselves on delivering remarkable solutions tailored to our clients' unique requirements.

Our global team of Barrows employees, irrespective of background or role, share a common ethos characterized by a can-do attitude and a relentless drive to deliver excellence. This collective spirit not only fosters top-tier work but also cultivates a sense of camaraderie rarely found in multinational agencies.

We are seeking a strategically minded and execution-driven Director of Business Development to manage and grow our existing pipeline of new business opportunities. This role is ideal for a strong relationship manager and project leader who excels at guiding complex opportunities from lead to close through cross-functional collaboration, strategic thinking, and operational excellence.

Unlike traditional sales roles, this position is focused less on cold prospecting and more on advancing already-qualified opportunities, building trust with prospects, and ensuring the business development process is well-managed, insight-led, and aligned with the agency’s strengths.

Responsibilities

• Pipeline Management: Together with the CGO, own and manage the business development pipeline, ensuring all active opportunities are strategically assessed, properly scoped, and advanced through key milestones.
• Project Leadership: Act as the central lead on associated pitch initiatives, managing cross-functional teams including strategy, creative, and production to deliver best-in-class proposals and presentations.
• Strategic Opportunity Framing: Translate prospect needs into compelling strategic narratives and tailored marketing solutions that align with agency capabilities and shopper marketing trends.
• Stakeholder Collaboration: Work closely with senior leadership, strategy leads, and account teams to ensure alignment across business development efforts and ongoing client transitions.
• Process Optimization: Build and refine internal tools and processes to ensure smooth workflow, documentation, and accountability throughout the business development lifecycle.
• Market & Client Insight: Leverage market knowledge and shopper insights to identify whitespace opportunities within the pipeline and proactively guide conversations with prospects.
• Relationship Building: Nurture relationships with warm leads, previous clients, and industry contacts to grow long-term opportunity value and brand trust.

• 8–10 years of experience in business development, client services, or strategic project management within a shopper marketing, advertising, or brand activation agency.
• Demonstrated ability to manage complex business development initiatives from start to finish with precision, creativity, and leadership.
• Deep understanding of the CPG and retail ecosystem, including key shopper trends and marketing strategies.
• Strong project management capabilities and comfort working across multiple disciplines and stakeholders.
• Excellent written and verbal communication skills, including experience crafting proposals, presentations, and strategic briefs.
• Experience with CRM tools (e.g., HubSpot, Salesforce) and project management software (e.g., Asana, Monday.com).
• Highly organized, proactive, and motivated by team success.

Preferred Qualifications

• Bachelor’s degree in Marketing, Business, or a related field; MBA or equivalent experience is a plus.
• CPG experience
• Experience in a shopper/commerce or creative agency

The salary range for this role is *$125,000 to $160,000*

*exact compensation will be determined based on individual experience

Benefits include:

• Medical
• Dental
• Vision
• 401k with Matching
• Unlimited PTO
• Paid Family Leave
• Wellness Stipend
• and more!