Veterinary Programme Coordinator - DE | IR: 443

Improve International was established in 1998 by a group of veterinary surgeons from across the UK. We run Continuous Professional Development training from veterinary professionals to help develop the skills and knowledge required in practice. 

Our programmes utilise a combination of review lectures, case-based discussion and, where applicable, hands-on practical sessions. Within Improve we also have the function of ‘The International School of Veterinary Postgraduate Studies (ISVPS)’. This function is dedicated to providing veterinary surgeons, nurses and technicians with high quality, achievable qualifications that are recognised internationally. 

We are looking for a highly organised coordinator with a background in the veterinary sector to support the day-to-day delivery of our Short Course portfolio.

You will make sure our courses run smoothly from start to finish. You'll work closely with speakers, venues and internal teams to handle scheduling, logistics, accreditation paperwork and course preparation. You'll work alongside the Head of Short Courses and help turn agreed course plans into well-run events. 

• Coordinate the preparation and delivery of assigned courses in line with agreed timelines and checklists.
• Organise speakers' schedules, venues, meeting rooms, hotels, catering, equipment and travel.
• Act as the day-to-day contact for speakers on logistics, course materials and deadlines.
• Keep course plans, trackers and internal systems accurate and up to date.
• Work with Operations, Marketing, Sales and Digital to make sure information, materials and bookings are ready on time.
• Spot issues early and fix routine problems, escalating to the Head of Short Courses where needed.
• Attend selected courses to support on-site delivery.

• Handle speaker communication, contracts, briefings and follow-up.
• Help find and approach potential speakers, as directed by the Head of Short Courses.
• Keep speaker information and contact records current.

• Prepare and submit accreditation and CPD applications and documentation, tracking deadlines.
• Coordinate specialist approval processes, including X-ray and CT-related requirements where applicable.
•  Keep accreditation records complete and organised.

• Collect and summarise participant and speaker feedback after each course.
• Suggest practical improvements to course processes and logistics.

• Background in the veterinary sector, e.g. as a veterinary nurse/TFA, or in practice management or veterinary education. A veterinary degree is welcome but not required.
• Good understanding of the German veterinary profession.
• Experience in course, event or project coordination.
• Very well organised and detail-oriented, and able to manage several courses at once.
• Confident, friendly communicator with speakers, partners and colleagues.
• Comfortable with standard office tools and booking/CRM systems.
• Fluent German and English.

• Statutory minimum annual leave of 20 working days per calendar year plus additional annual leave of 5 working days per calendar year.
• Annual bonus: Discretionary Annual Bonus 
• EAP: Employee Assistance Program with other benefits such as discount shopping portal
• Full training provided
• Additional Leave for office closure: on the afternoon of the 24th and the 31st December
• Great team spirit
• Multi-cultural team and colleagues based globally