Sales Team Manager - European Advisors

Improve International was established in 1998 by a group of veterinary surgeons from across the UK. We run Continuous Professional Development training from veterinary professionals to help develop the skills and knowledge required in practice. Our programmes utilise a combination of review lectures, case-based discussion and, where applicable, hands-on practical sessions. Within Improve we also have the function of ‘The International School of Veterinary Postgraduate Studies (ISVPS)’. This function is dedicated to providing veterinary surgeons, nurses and technicians with high quality, achievable qualifications that are recognised internationally. We are an international organisation with offices in the UK and Portugal.

We are a fun and lively place to work! We work hard and play hard. We love our culture and put a lot of effort into ensuring we communicate well with each other, we understand our needs as employees and this then creates a great place to work!

If you want to join a great team and are prepared to work hard to achieve this then come and talk to us!

Build and lead a team of salespeople to help drive revenue. The Sales Manager must motivate their team to generate leads, build client relationships and agree to set targets to hit or exceed revenue forecasts, and ultimately meet customer needs.

• Developing and implementing sales plans and techniques that expand our customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams’ strengths and weaknesses
• Establishing productive and professional relationships with key personnel in assigned customer accounts
• Building and promoting healthy, long-lasting customer relations by partnering with them
• Developing and implementing new sales initiatives, strategies and programmes to capture key demographics
• Providing daily reports and metrics of sales success and communicating the Voice of the Customer (VOC) data to superiors.
• Manage the performance of each sales person, address performance issues.
• Recruit the best talent.

• Degree education and preferably in Management
• Fluent in English
• Knowledge of Spanish would be advantage.
• French or German would be helpful but not essential
• 3-5 years team leading or management experience

• Ability to inspire, motivate and lead the team
• Proven experience of Team Management
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching and good people management skills
• Excellent time management skills to maximise their ability to reach goals

• Be flexible and embrace change and new initiatives
• Be optimistic with a positive view on work and life, uplifting those around you.
• Understand the need to motivate with positivity at all times.
• Lead from the front.
• Open communicator who can identify issues. Use good solid judgement to solve the issues with speed and accountability.

Communications                                 Level 4

Teamwork and Team Leadership  Level 4

Integrity & Empathy                           Level 2

Client Focus                                        Level 4

Achievement Focus                            Level 4

Flexible Thinking                                 Level 3

Influencing                                           Level 3

Negotiation                                          Level 3

Annual Leave Entitlement: 23 days plus public holidays 

Office Closure: Additional leave on the afternoon of the 24th and the 31st December 2024

Weekly Hours: 40 

Location: Central city location (Porto) near public transportation.

Office based and occasional hybrid working available.

Annual bonus: Discretionary Annual Bonus 

EAP: Employee Assistance Program (Globally available)

Benefits Portal - Coverflex, Company paid medical healthcare

Discount Shopping portal

Full training provided

Free tea and coffee 

Great team spirit in the office and comfortable office environment 

Multi-cultural team and colleagues based globally