Field Collection Officers -Offline

  • Full-time
  • Kenya
  • Kenya

About us:

MOGO Kenya is part of Eleving Group, which is an international fast-growing financial technology company, operating in 14 countries in 3 continents.

MOGO Kenya provides car financing for used cars, logbook loans, boda-boda and tuk-tuk financing.

We believe each one of us has a business-owner mindset, and we learn and grow fast as individuals and as a company – within 4 years from opening in Kenya, we expanded to almost all Kenya regions and we keep growing, and now we have a talented team of over 1000 professionals.

Our team is diverse; we are inclusive, accepting, and respectful towards each other. Our diversity gives an opportunity to learn from one another and grow together as a strong team.

Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable

What you will do:

  • Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance. 
  • Training boda boda field recovery new hirers in the region assigned.
  • Repossession of boda bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective. 
  • Handle debt recovery and boda boda repossession in a professional manner.
  • Work closely with police officers and different government agencies on matters regarding Mogo financed cars to ensure safe custody of our asset.
  • Be well informed and up to date on new measures and laws regarding boda bodas and their impact on our daily operations.
  • Preparation of detailed investigation reports on missing boda bodas and give recommendations to internal credit analysts on risk analysis and approvals.
  • Compile reports about incidents and give recommendations.
  • Any other duties assigned.

What you will need:

  • Diploma/Degree in Business Administration or related field
  • Previous experience in field collection will be an added advantage.
  • Customer-oriented attitude
  • Self-motivated with willingness to take initiative and solve complex problems
  • Ability to thrive in a fast-paced and sometimes high-pressure environment
  • Excellent negotiation and analytical skills
  • Fluent in English and Swahili
  • One must know how to drive and ride and have a valid driving License (A2,BCE) 

With us you will:

Feel Good

  • a competitive salary
  • a friendly and dynamic work environment
  • an excellent well-being program:
  • health insurance (after probation period)
  • pension scheme (after probation period)
  • active social life and events


  • Fast results without the friction of bureaucracy
  • great victories due to the transparency of the company and its goals
  • bonuses and awards for the great work
  • participate in victory celebrations with your co-workers.


  • together with an intelligent team
  • yourself and the company with the established feedback culture
  • your knowledge with training possibilities