Field Collection Officers -Offline

MOGO Kenya is part of Eleving Group, which is an international fast-growing financial technology company, operating in 14 countries in 3 continents.

MOGO Kenya provides car financing for used cars, logbook loans, boda-boda and tuk-tuk financing.

We believe each one of us has a business-owner mindset, and we learn and grow fast as individuals and as a company – within 4 years from opening in Kenya, we expanded to almost all Kenya regions and we keep growing, and now we have a talented team of over 1000 professionals.

Our team is diverse; we are inclusive, accepting, and respectful towards each other. Our diversity gives an opportunity to learn from one another and grow together as a strong team.

Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable

• Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance. 
• Training boda boda field recovery new hirers in the region assigned.
• Repossession of boda bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective. 
• Handle debt recovery and boda boda repossession in a professional manner.
• Work closely with police officers and different government agencies on matters regarding Mogo financed cars to ensure safe custody of our asset.
• Be well informed and up to date on new measures and laws regarding boda bodas and their impact on our daily operations.
• Preparation of detailed investigation reports on missing boda bodas and give recommendations to internal credit analysts on risk analysis and approvals.
• Compile reports about incidents and give recommendations.
• Any other duties assigned.

• Diploma/Degree in Business Administration or related field
• Previous experience in field collection will be an added advantage.
• Customer-oriented attitude
• Self-motivated with willingness to take initiative and solve complex problems
• Ability to thrive in a fast-paced and sometimes high-pressure environment
• Excellent negotiation and analytical skills
• Fluent in English and Swahili
• One must know how to drive and ride and have a valid driving License (A2,BCE) 

Feel Good

• a competitive salary
• a friendly and dynamic work environment
• an excellent well-being program:
• health insurance (after probation period)
• pension scheme (after probation period)
• active social life and events

Win

• Fast results without the friction of bureaucracy
• great victories due to the transparency of the company and its goals
• bonuses and awards for the great work
• participate in victory celebrations with your co-workers.

Grow

• together with an intelligent team
• yourself and the company with the established feedback culture
• your knowledge with training possibilities