Fuel Coordinator - Fixed Term Contract

Fuel Coordinator

Up to £28,000 per annum, DOE

37.5 per week, Monday - Friday

Are you passionate about delivering exceptional customer service, building strong relationships, and working in a fast-paced commercial environment? If you're organised, proactive, and thrive on helping customers find the best solutions, we want to hear from you.

We're looking for a Fuel Coordinator to join our Fuels team on a fixed term contract for 12 months. You’ll play a key role in supporting our members with fuel procurement, market insights, fuel card management and outstanding day-to-day service.

What You'll Be Doing

As a vital member of our Fuel team, you'll work closely with the Fuel Procurement Manager and team to ensure members receive competitive pricing, excellent service, and expert support.

Your responsibilities will include:

·        Being the first point of contact for fuel enquiries and orders

·        Managing fuel order confirmations and the fuel inbox

·        Supporting fuel procurement activities and identifying growth opportunities

·        Building strong relationships with members and suppliers

·        Monitoring fuel markets and communicating key updates to members

·        Supporting fuel card administration and tank monitoring processes

·        Contributing to sales campaigns, newsletters, and member communications

·        Working collaboratively across teams to deliver an exceptional customer experience

What We're Looking For

We're seeking someone who is:

·        Customer-focused and passionate about service excellence with previous experience working in a busy, customer service environment

·        An excellent communicator, both written and verbal

·        Highly organised with strong administrative skills

·        Strong IT skills, comfortable working with data and Microsoft Office applications

·        Proactive, adaptable, and eager to learn

·        Able to manage multiple priorities in a busy environment, with an excellent attention to detail

·        Confident working independently and as part of a team

Why Join Us?

At AF, people are at the heart of everything we do. We are committed to creating a collaborative and supportive culture where colleagues feel valued, recognised, and empowered to succeed.

We encourage innovation, teamwork, and continuous improvement while providing opportunities for professional growth and development.

If you're motivated, enthusiastic, and ready to make a real impact in a growing business, we'd love to hear from you.

Why work with us?

We believe in recognising the great work our people do and creating an environment where everyone can thrive, including offering:

• 8% employer pension contribution
• 26 days holiday per annum, plus bank holidays. This rises with each years’ service by an additional day, up to 4 extra days
• Have your birthday off as an extra days holiday, if it falls on your working day
• Free lunch daily from our onsite Café
• AF Membership (giving discounts at hundreds of retailers and suppliers)
• Life assurance (2 x salary)
• Private Health Insurance (available as an optional employee‑paid benefit)
• Discounted gym membership
• Cycle to work scheme
• Salary Sacrifice car scheme
• Hybrid working (1 day working from home per week)
• Free onsite parking