MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing.

Since entering the Kenyan market in 2019, we have financed over 100,000 vehicles and served over 50,000 satisfied customers. In June 2024, our new motorcycle financing issuances surpassed the 230 million Kenya shilling mark. 

Our growth is attributed to a focused market growth strategy, a strong emphasis on data and technology, and robust risk management structures. We process loan requests within 24 hours and offer flexible repayment terms of up to 60 months.

Our mission is to provide convenient and affordable financing solutions to our customers, backed by a lowest price guarantee. 

MOGO is one of the few financial companies globally that finances cars of any age, brand, or model. We empower our customers to choose vehicles from trusted dealerships through our user-friendly online car portal. 

Mogo Auto Limited recently signed a commitment letter with Development Finance Corporation (DFC), for a $10 million loan to finance electric vehicles in Kenya. 

Our goal is to facilitate upward social mobility across Kenyan communities by providing innovative and sustainable financial solutions. We strive to build mutually beneficial partnerships with our customers, helping them find the best deals and guiding them through the purchasing process. 

Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

Key Responsibilities:

• Provide first-level support for IT-related issues (hardware, software, network, etc.)

• Assist in troubleshooting and resolving computer and peripheral problems.

• Support installation and configuration of operating systems and software.

• Maintain inventory of IT assets and equipment.

• Help monitor, manage & audit user accounts (Active Directory, O365, Biometrics, etc.)

• Assist with documentation of support procedures and technical guides

• Support in setting up meeting rooms and IT equipment for events.

• Collaborate with the IT team on ongoing quarterly tasks & projects.

Qualifications:

• Bachelor’s degree/diploma in IT, Computer Science, or a related field.

• Basic understanding of Windows OS, MS Office, and computer hardware.

• Strong problem-solving and communication skills.

• Eagerness to learn and adapt to new technologies.

• Ability to work both independently and in a team.

• Prior internship or IT experience is a plus but not required.

NOTE: A LINK TO THE NEXT STEPS OF THE JOB APPLICATION WILL BE SHARED ON EMAIL ONCE YOUR JOB APPLICATION IS SUBMITTED BY CLICKING "APPLY" BELOW. ONLY THE CANDIDATES WHO WILL FILL THE FORM WILL BE CONSIDERED.

Feel Good

• A friendly and dynamic work environment
• An excellent well-being program:
• Health insurance (after probation period)
• Pension scheme (after probation period)
• Active social life and events

Win

• Fast results without the friction of bureaucracy
• Great victories due to the transparency of the company and its goals
• Bonuses and awards for the great work
• Participate in victory celebrations with your co-workers

Grow

• Together with an intelligent team
• Yourself and the company with the established feedback culture
• Your knowledge with training possibilities
• Gain hands-on experience in IT support operations.
• Exposure to real-world troubleshooting, networking, and system management.
• Opportunity to work with enterprise tools like Active Directory, O365, Azure, Jira ITSM.