Contract type

Permanent

Location

Whittington

Hours

Full time – 37.5. (Part-time hours may be considered) 

Annual salary

F1 £48,477.36 to F3 £55,707.67

The Group Head of HR will report into the Director of People and OD. This role will play an integral part of the People Strategy and be responsible for ensuring all HR and volunteer operational objectives are met.

The post holder will line manage the HR and volunteering team taking full responsibility for the organisation’s workforce requirements.

With a proven track record of delivering successful HR practices and creating a positive organisational culture the post holder will be pivotal in the strategic success of the organisation. Working collaboratively with teams across the hospice, senior leaders and trustees the role will support the delivery of organisational strategy 2026-30 and lead on delivery and implementation of key strategic objectives related to workforce.

The People and OD strategy will ensure all HR practices, employee and volunteer lifecycles and organisational culture have a positive impact on our workforce, making St Giles a great place to be and allowing our teams to thrive.

The post holder will have an understanding of the impact HR has on organisational on culture, staff retention and satisfaction.

Working collaboratively with teams across the hospice with senior leaders and managers, the role will support the delivery of the 2026-30 organisational strategy and lead on delivery and implementation of key strategic objectives.

Main duties and responsibilities will be to drive initiatives and services that support the Hospice in organisational development; talent; performance management; learning and skills development; employee relations; employee engagement and reward and benefits.

Maintain HR policies and processes, aligning outputs to support delivery of our vision.

Role model St Giles’s values working closely with the Director of People and OD in maintaining the desired culture of the Hospice, ensuring the values remain embedded across all of the hospice processes.

You will be part of the newly developed Senior Leadership Team (supported with Associate Directors) alongside the Strategy Delivery Group.

You will directly line manage the Group HR Manager and act as a coach and mentor to the wider HR and volunteering team.

You will play an active role in employee engagement by challenging areas of poor people practice, take action to resolve them and report to the Director of People and OD if a solution cannot be found.

The Group Head of HR will hold responsibility for ensuring the workforce establishment is always up to date and reflects all employees on the payroll. They will work closely with the Group Head of Finance around financial performance including people costs such as salaries, benefits, incentives and workforce planning.

For the full job description please click the link below:

Job Description

If you want to have an informal chat about this role, please contact Becky Webb on 01543 432 031

Specialist knowledge and experience

Essential

·       CIPD Level 5 qualified or above (or equivalent)

·       Wealth of in-depth knowledge of UK employment law and working in a HR team

·       Experience of managing and advising line managers on all ER areas

·       Experience of HR Information Systems

·       Experience in dealing with complex Employee Relations issues

·       Evidence of continued professional development

 Desirable

·       Experience of meeting standards for a regulatory body e.g. Care Quality Commission

·       Experience of delivering a focused HR and people strategy.

CIPD Membership

Skills and Abilities 

Essential  

·       High level of integrity

·       Advocate for outstanding patient care and quality of service 

·       Ability to have difficult conversations in a sensitive and professional way.

·       Ability to develop, implement and maintain new systems, policies and processes.

·       Ability to manage within agreed budgets.

·       Deliver bad news in a pragmatic and empathetic way.

·       Comprehensive understanding of the HR practice and employment law

·       Well-developed leadership skills that encourage commitment from others 

·       Ability to organise and undertake a diverse workload with constantly shifting demands. 

·       Ability to manage with sensitivity and compassion.

·       Ability to develop, implement and maintain new systems, policies and processes.

·       Ability to make difficult decisions to manage conflict. 

·       Ability to relate empathetically with staff, volunteers, service users and other partners. 

·       Ability to win the confidence and trust of staff, volunteers and other partners. 

·       Ability to provide clear, appropriate, balanced and unambiguous advice. 

·       Excellent communicator both verbally and in writing.

·       Ability to provide sound professional advice at senior management level.

 Desirable  

·       An understanding of the health and social care sector 

·       An understanding of the charity sector

·       An understanding of the retail sector.

Personal Attributes

·       Inspirational leader with credibility, respect and demonstrable knowledge 

·       Inclusive and able to lead on embracing difference. 

·       Engaging and motivational, skilled in supporting teams, recognising great performance and celebrating success. 

·   Ambitious, with passion to grow and develop self, colleagues, teams and the hospice.

·       Champion of a positive culture

·       Authentic, credible and high degree of integrity 

·       Empathetic 

·       Team Player 

·       Able to work under pressure 

·       Collaborative 

·       Ambassador for St Giles Hospice.

Values

·       Exhibits our hospice values and behaviours

Other requirements

·       Valid driving licence

·       Eligibility to work in the UK

·       Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Benefits

• Up to 33 days holiday plus bank holidays (Pro-rata for part time employees)
• Group pension scheme, matching contributions of up to 8%
• Life assurance scheme, up to the state pension age
• Enhanced maternity and paternity benefits
• Enhanced sick pay, rising with service
• Access to blue light and charity worker discounts
• Free Parking

Health & Wellbeing

• The Hub Wellness Support
• Eligibility for flu vaccine
• Employee Assistance Programme
• Access to Mental Health First Aiders
• Cycle to work scheme

Professional Development

All staff complete a comprehensive induction programme which includes statutory and mandatory e-learning as well as training that is tailored to the individual’s need. All staff and volunteers should also attend an induction day.

Regular training and personal development opportunities, with internal career progression being a focal point of team growth

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Should you require any further information, please email: [email protected]

1)      I confirm that the above information is complete and correct and that any untrue or misleading information will give St Giles Hospice the right to terminate any contract of employment offered.

2)      I agree that St Giles Hospice may reserve the right to require me to undergo a medical examination. In addition, I agree that this information may be retained in my personal file during my employment and for six years thereafter and understand that information will be processed in accordance with the Data Protection Act (2018).

3)      I agree that should I be successful in this application, an application will be made to the Disclosure & Barring Service/Criminal Justice Information Service (Scotland) for Disclosure. I understand that should the disclosure not be to the satisfaction of the hospice any offer of employment may be withdrawn or my employment terminated.

We make every subject of a DBS check aware of the existence of the Code of Practice and make a copy available on request

Prospective employees will be advised that a criminal record will not automatically exclude them from being appointed.

Information provided by you on this form will be filed for six months and then destroyed if you are not successful.