Contract type

Permanent

Location

Whittington/Sutton Coldfield

Hours

Full time / Part time – Variety of hours available – to be discussed at interview

Annual salary

Starting from E1 £40,401.15 with the ability to progress to E3 £47,450.21 (Plus enhancements where applicable)

The Clinical Nurse Specialist will respond to urgent referrals, carrying out rapid specialist palliative care assessments for patients in their own home, developing immediate care/ support plans in relation to patient’s urgent and unaddressed specialist palliative care needs.

The Rapid Response Service responds to unplanned community palliative care referrals across the Staffordshire St Giles Hospice catchment area. The service currently operates seven days a week between 08:00 and 20:00, with phase two extending provision to 24 hours a day, seven days a week.

The second phase of the Rapid Response Service will entail on a virtual ward comprising 20 virtual beds for patients across our St Giles Staffordshire catchment and in support of our neighbouring hospices.

The role will provide clinical assessment, supporting the management of complex care pathways, contributing to audit and service development, and providing staff supervision in line with organisational and professional standards. Referrals may be received from 111/999, GPs, allied health professionals, community, hospice, acute and virtual ward teams, as well as directly from patients, families and carers.

The post holder will work flexibly in the delivery of specialist palliative care and support to patients, families, and carers in the place they consider to be home across the St Giles catchment area, with sensitivity to their changing physical, psychological, social, and spiritual needs, including action within two hours of urgent referral acceptance where required.

To provide rapid access to specialist assessment, advice, and care, working collaboratively with existing care providers and initiating referrals to additional services where these will enhance patient and family support. To communicate, coordinate, and liaise with the patient’s usual care team, including GPs, District Nurses, and other palliative care services, ensuring timely updates on patient condition, identified needs, and any significant changes, while maintaining accurate and contemporaneous clinical records.

Working autonomously and in collaboration with internal colleagues, along with other community, primary care, acute and virtual ward colleagues, the post holder will support.

rapid assessment, clinical decision-making, or referrals where appropriate. Demonstration of clear communication with the multiprofessional team, accurate clinical record keeping, safe escalation of clinical risk, support to junior staff members and coordination of service flow is required.

As a team member, you will contribute to a positive supportive working environment with an emphasis on teamwork and cooperation, collaborating with other St Giles clinical teams to optimise patient care and ensure that each patient’s preferred place of care is actively explored, respected, and incorporated into care planning wherever possible.

Undertake assessment of individuals using a range of different assessment methods, which may include physical examination, ordering and interpreting diagnostic tests or advanced health needs assessment, ensuring a holistic approach.

For the full job description please click the link below:

Job Description

If you want to have an informal chat about this role, please contact Leia Roden on 01543 432 031

Qualifications

Essential

·       Adult Registered Nurse/relevant HCP qualification

·       Health Assessment qualification or working towards.

Desirable

·       Palliative care/end-of-life care qualifications

·       Clinical supervision

·       Data collection

·       Clinical Governance

·       Teaching skills

Knowledge and experience

Essential

·       Specialist palliative care and end-of-life care

·       Community working and services

·       Clinical assessment

·       IT literacy

·       Clinical audit

·       Health and safety

Values

·       Exhibits our hospice values and behaviours

Skills

Essential

·       Excellent telephone skills

·       Good written and verbal communication skills

·       Able to communicate sensitively with patients and families who are experiencing acutely distressing periods in their lives, in order to build effective relationships

·       Able to communicate effectively with all staff

·       Able to communicate assessments of patients’ specialist care needs effectively and assertively with other professionals, including GPs and District Nurses, to influence the delivery of best palliative care for patients.

·       Ability to make safe, evidence-informed triage decisions, prioritise referrals, recognise clinical risk and escalate concerns appropriately.

·       Knowledge of safeguarding responsibilities and ability to follow safeguarding procedures.

·       Understanding of information governance, confidentiality, consent and accurate clinical record keeping

Personal Attributes

·       Empathetic

·       Team player

·       Able to work under pressure

·       Collaborative

·       Ambassador for St Giles Hospice

Other requirements

·       Valid driving licence

·       Eligibility to work in the UK

·       Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Benefits

• Up to 33 days holiday plus bank holidays (Pro-rata for part time employees)
• Eligible clinical staff transferring from the NHS will have their continuous service and annual leave recognised for up to 10 years and can continue their NHS pension contributions
• Group pension scheme, matching contributions of up to 8%
• Life assurance scheme, up to the state pension age
• Enhanced maternity and paternity benefits
• Enhanced sick pay, rising with service
• Access to blue light and charity worker discounts
• Free Parking

Health & Wellbeing

• The Hub Wellness Support
• Eligibility for flu vaccine
• Employee Assistance Programme
• Access to Mental Health First Aiders
• Cycle to work scheme

Professional Development

All staff complete a comprehensive induction programme which includes statutory and mandatory e-learning as well as training that is tailored to the individual’s need. All staff and volunteers should also attend an induction day.

Regular training and personal development opportunities, with internal career progression being a focal point of team growth

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Should you require any further information, please email: [email protected]

1)      I confirm that the above information is complete and correct and that any untrue or misleading information will give St Giles Hospice the right to terminate any contract of employment offered.

2)      I agree that St Giles Hospice may reserve the right to require me to undergo a medical examination. In addition, I agree that this information may be retained in my personal file during my employment and for six years thereafter and understand that information will be processed in accordance with the Data Protection Act (2018).

3)      I agree that should I be successful in this application, an application will be made to the Disclosure & Barring Service/Criminal Justice Information Service (Scotland) for Disclosure. I understand that should the disclosure not be to the satisfaction of the hospice any offer of employment may be withdrawn or my employment terminated.

We make every subject of a DBS check aware of the existence of the Code of Practice and make a copy available on request

Prospective employees will be advised that a criminal record will not automatically exclude them from being appointed.

Information provided by you on this form will be filed for six months and then destroyed if you are not successful.