Qualifications
Desirable
· Educated to A-Level grade C or above, or equivalent qualification
Knowledge and experience
Essential
· Experience of working with and providing high level administrative support to Senior and Executive management
· Experience of diary management for multiple colleagues/senior management team
· Experience in assisting with projects, tracking progress, and supporting cross-functional teams
· Excellent working knowledge of good governance practices in an organisation
· Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking
· Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations
· Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software
· Experience of working with staff at all levels of seniority
Desirable
· Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times
· Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc.
· A good understanding of the health and social care environment and the roles and responsibilities within it
· Experience/knowledge of risk management
Values
· Exhibits our hospice values and behaviours
Skills
Essential
· Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally
· Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure
· A meticulous approach to handling tasks and managing complex diaries and documents
· Experience in handling sensitive information with the highest level of confidentiality and professionalism
· Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT
· Ability to work on own initiative, working under minimum supervision and at pace
· Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate
· Ability to inspire confidence of colleagues, particularly senior
management
· Effective organiser, planning ahead to meet deadlines for report
production and meetings
· Attention to detail and accuracy
· Problem-solving and analytical skills
Personal Attributes
· Empathetic
· Emotionally intelligent
· Team player
· Able to work under pressure
· Collaborative
· Professional and courteous manner
· Ambassador for St Giles Hospice
Other requirements
· Valid driving licence
· Eligibility to work in the UK
· Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests