Patio Support Staff/Host

This interesting role will allow you to be the face of The Patio by AquaTerra during the summer season. You will engage with guests by greeting and seating them, ensuring a welcoming and pleasant experience for them, preparing to-go orders, as well as supervising and coordinating lunch and/or dinner operations for the success of the hotel and brand standards

• Creating a positive, professional, and approachable impression at all times
• Controlling the flow of the dining room and lounge
• Operation of the computerized point of sale system
• Assign tables and seat guests with menus
• Prepare and complete guests orders from our Grab ‘n Go bar, take-out meals, etc.
• Demonstrate hotel and brand standards at all times
• Preparing tables for new guests
• Maintaining the cleanliness of the host stand and area
• Provide current information for guests on promotions, events, and the local community

The above areas of responsibility are not all inclusive and may be amended from time to time

• Minimum Grade 10 education
• Previous server/host experience
• Smart Serve certification required
• Must be flexible to workdays, evenings, weekends, holidays
• Excellent interpersonal and employee relations skills
• Strong decision making and problem-solving skills
• Ability to work under pressure while maintaining tact and diplomacy
• Must possess the ability to communicate effectively within a diverse team environment.
• Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests.
• Possess a high degree of enthusiasm, initiative, and professionalism