Restaurant Host/Service Support

This interesting role will allow you to be the face of AquaTerra. You will engage with guests by greeting and seating them, ensuring a welcoming and pleasant experience for them, preparing to-go orders, as well as supervising and coordinating lunch and/or dinner operations for the success of the hotel and brand standards.

• Creating a positive, professional, and approachable impression at all times
• Controlling the flow of the dining room and lounge
• Operation of the computerized point of sale system
• Assign tables and seat guests with menus
• Prepare and complete guests orders from our Grab ‘n Go bar, take-out meals, etc.
• Demonstrate hotel and brand standards at all times
• Preparing tables for new guests
• Maintaining the cleanliness of the host stand and area
• Provide current information for guests on promotions, events, and the local community

The above areas of responsibility are not all inclusive and may be amended from time to time

• Minimum Grade 10 education
• Previous server/host experience
• Smart Serve certification required
• Must be flexible to workdays, evenings, weekends, holidays
• Excellent interpersonal and employee relations skills
• Strong decision making and problem-solving skills
• Ability to work under pressure while maintaining tact and diplomacy
• Must possess the ability to communicate effectively within a diverse team environment.
• Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests.
• Possess a high degree of enthusiasm, initiative, and professionalism