National Contracts Manager

  • Full-time
  • Trade
  • Remote

Job Purpose

Develop and grow national contract business opportunities through the acquisition, management and retention of key customers. Drive sales and market share by identifying opportunities with national accounts, trade partners, housebuilders, contractors and other strategic customers.

Key Responsibilities

  • Identify, secure and onboard new contract customers in line with business growth objectives.
  • Manage contract negotiations, pricing agreements, profitability and commercial terms.
  • Build and maintain strong relationships with key decision makers across customer organisations.
  • Prepare and deliver customer presentations, business reviews and account development plans as needed.
  • Manage orders from quoting to delivery ensuring products and services are delivered in line with contractual commitments.
  • Liaise with internal functions and site installation teams to guarantee smooth delivery.
  • Maintain accurate CRM records, forecasts and pipeline management.
  • Produce regular customer performance reports analysing trends and behaviour.


Key skills and attributes

  • Excellent relationship-building and stakeholder management capabilities.
  • Commercially astute with strong negotiation and influencing skills.
  • Results-driven with the ability to deliver sales targets.
  • Strong communication and presentation skills at all organisational levels.
  • Experience managing customer pipelines, forecasts and account plans.
  • Ability to identify market opportunities.
  • Self-motivated and capable of managing a national customer portfolio autonomously.
  • Collaborative approach with cross-functional teams.


Beneficial experience

  • Experience managing contract customers
  • Sales experience within the building sector.
  • Experience working with housebuilders, fabricators, contractors and specification customers.
  • Proven track record of achieving revenue growth
  • Experience negotiating pricing agreements, trading terms and contractual arrangements.
  • CRM, forecasting and sales planning experience.


Benefits

  • Company Car Allowance
  • 25 days holiday plus 8 days bank holidays, increasing up to 30 with each year of service
  • Celebration day - an extra day off per year to celebrate an occasion that is important to you
  • Company pension scheme
  • Generous staff and friends&family discount
  • Medicash health plan
  • Employee Assistance Program