IBA Technician

Full-time, permanent

£35,000 per annum - £40,000 per annum

Based: Home working and office

Are you looking to advance your career in the insurance sector?

Hood Group is currently seeking a proficient IBA Technician to join our IBA Team. This is a key role in the management of premium reconciliation, monthly insurer statements, and the production of management information for stakeholders across the business.

Hood Group is a UK-based insurance provider that partners with start-ups, consumer brands, and large insurers to deliver innovative insurance solutions. Established in 1983 and with over 40 years’ experience working across the insurance industry, the company aims to help its partners, including well-known household brands and high street retailers, such as John Lewis Partnership and Ticker Insurance to name a couple, to transform their insurance proposition by delivering innovative business models and products that enhance customer engagement and drive growth.

• Manage and execute monthly calculations and reconciliations for key accounts like IDOL travel and John Lewis & Partners.
• Take lead on all IBA tasks for our upcoming Pet Insurance venture.
• Step in for the Senior IBA Technician during their absence, particularly for Month End tasks.
• Handle daily financial transactions including Broker Commission Processing, Collection Files, and Customer Refunds.
• Engage in database management, modelling, and contribute to internal project meetings.
• Produce various internal and external reports and handle related queries.
• Participate in Month End Reporting and ensure a disciplined, organised approach to all tasks.

What do I need?

• Essential experience in the Insurance Broker & Agents (IBA) industry.
• Advanced proficiency in Excel and strong database management skills.
• A keen eye for detail and excellent problem-solving abilities.
• Ability to work independently and as part of a team, meeting tight deadlines.
• Strong understanding of financial transactions and high-volume reconciliations.
• Excellent verbal and written communication skills.

At Hood Group, we take pride in creating a collaborative working environment that nurtures creativity and encourages forward thinking. Joining our team means more than just achieving objectives - it's about being part of a community that makes working at Hood Group truly exceptional.

Our comprehensive benefits package includes:

• We are offering 31 days annual leave (including bank holidays)
• Employee Assistance Program
• Eye Care Vouchers including discount on glasses
• Pension Scheme
• Health cash plan
• Incentive of £250 on Refer a friend scheme
• Social company events, we want you to be part of the Hood Group community
• Employee Recognition Scheme – Hood Heroes, we celebrate and recognise your contribution to Hood Group
• We will supply your laptop and any other necessary professional equipment as required