Energy Data Specialist

Overview of Role

Working as part of our Energy Management Team you will be using prescribed software to upload and validate utility bills against contract rates, consumption data and meter reads. Be able to perform manual validation and audit outside of these systems. Validated bills to be incorporated into members monthly post out pack with invalidated bills to be categorised and logged for further query and investigation within the team or handed over to relevant specialist within the Energy or Telecoms teams as defined by query type.

Duties and Responsibilities

· Receiving and accounting for monthly invoices from utility suppliers in prescribed format.

·   Batch uploading energy invoices and credit notes to System-Link (SL)

·  Processing validation routines and investigating reasons for failed validation within SL

·   Manual validation of energy invoices where appropriate

·  Running validation and comparison checks on bills against benchmarked data

· Detail and categorise the reasons for failed validation via agreed query logging process (issues that cannot be resolved within same post out cycle)

· Communicating as necessary with members, suppliers and colleagues to resolve simple meter queries and bill validation issues. (issues that can be concluded within same post out cycle)

· Build rapport with Energy team and interact with colleagues across the business as required

· Follow up and management of queries raised to point of conclusion / resolution

·        Assisting with any aspect of monthly post-out process

·        Ability to work outside of usual office hours as and when required. You may also be asked to represent the company outside of the office.

·        Working on other tasks as required – we’re here to get the job done! 

ESSENTIAL

Skills

·      Process and systems skills with analytical focus, including excellent attention to detail

·      Ability to pinpoint key issues, together with a ‘can-do’ attitude to resolving these swiftly are both essential for this busy and varied role

·      Experienced user of Microsoft Office packages, especially Excel.

Knowledge

·      Understand the key elements of a utility bill and to be able to compare and contrast with utility contract and/or previous utility bills.

Personal Attributes

·      Happy working solo or as part of a team.

·      Motivated, Driven, enthusiastic and resilient

·      Sense of ownership and pride in your performance and its impact on company’s success

·      Commitment to attain delivery goals and personal objectives

·      Strong interpersonal skills.

·      Friendly and approachable personality, expert at building rapport

·      Initiative and self-confidence

·      Views problems as challenges that we work together to resolve

·      Patient, good at planning and methodical in your approach to work

·      Pro-active in your work and always thinking ‘what’s next to do’ and ‘what can I improve?’

·      Flexible 

DESIRABLE

Experience

·      Experience of using utility bill validation software

·      Experience of managing validation by exception and ability to set thresholds as necessary and appropriate to criteria being measured

Experience of working in a utilities or bill validation setting

Salary: Up to £31,500 pa

Hours: 37.5 hours per week

Additional Benefits:

• 8% employer pension contribution
• 26 days holiday per annum, plus bank holidays. This rises with each years service by an additional day, up to 7 extra days
• Have your birthday off as an extra days holiday, if it falls on your working day
• Free lunch daily from our onsite Café
• AF Membership (giving discounts at hundreds of retailers and suppliers)
• Life assurance
• Discounted gym membership
• Cycle to work scheme
• Hybrid working
• Free onsite parking