Payroll Outsource (Senior Level)

BDO in Thailand focuses on creating environments where people can be exceptional. We have seen tremendous growth and success across our business. Our Business Services & Outsourcing team provides outsourced payroll, accounting, and tax compliance services to companies ranging from local to international companies.

As part of our exciting expansion of outsourced payroll services to clients, we are in need of a person to join our Payroll Outsourcing Team.

This is an exceptionally attractive opportunity where you can join a team servicing large multinationals through to SMEs as part of an exceptional team of people.

• Manage end-to-end payroll processing for multiple clients, ensuring accuracy, timeliness and compliance with applicable laws and regulations.
• Review payroll calculations, including salaries, overtime, bonuses, commissions, allowances, and statutory deductions.
• Review reconciliation prepared by Junior staff and provide structured variance explanations suitable for client communication and audit support.
• Resolve payroll discrepancies by tracing root cause between payroll records, provider rules and approved employee changes.
• Manage multi-bank payroll payment processing and reconcile payment totals to payroll.
• Lead minor configuration changes and support UAT execution by validating expected results against payroll rules. 
• Troubleshoots processing issues by distinguishing between data configuration and system output errors and preparing clear root-cause explanations.
• Handle client onboarding and first live payroll delivery by preparing payroll blueprints, cut-off payroll calendars, and SOP packs suitable for client sign-off.
• Applies payroll knowledge to process complexity payroll scenarios
• Provide payroll advisory services and response to client’s inquiries regarding payroll, tax, labor law and statutory matters.
• Capable of delivering high-quality results in a fast-paced environment.
• Handle payroll implementation, process improvement and system enhancement.
• Coordinate with internal teams, clients and government authorities when necessary.
• Mentor and provide guidance to junior payroll team members.
• Handle payroll projects, transition activities and process standardization initiatives.

• Bachelor’s degree in business administration, Finance & Economics, Human Resources, or related field.
• 5 - 7 years of payroll and HR experience, preferably in payroll outsourcing or consulting.
• Strong payroll knowledge and hands-on experience in payroll operations. 
• Strong English communication skills, particularly in verbal communication, with the ability to confidently interact with clients and conduct discussions independently. 
• Interpersonal skill and service mindset.
• Proven ability to coach and guide junior team members on payroll calculations, payroll discrepancies, and payroll-related issue resolution. 
• Good understanding of Thailand labor law and payroll compliance requirements, with the ability to provide guidance on routine labor compliance matters. 
• Experience in providing HR-related consultation or advisory support to clients and internal stakeholders.
• Experience in managing or leading payroll implementation projects for new payroll accounts would be an advantage. 
• Strong client management and stakeholder communication skills.