Job Description:
· Deliver all aspects of our training program and prepare learning and development plans
· Develop and oversee the production/updating of training handouts, instructional materials and visual aids.
· Direct structured learning experiences and monitor the results
· Acclimate new hires to the business
· Deliver training courses, in particular our 4 week on-boarding induction
· Assess training effectiveness to ensure incorporation of skills and techniques into employees work behaviour and performance
· Periodically evaluate ongoing training programs to ensure that they reflect any changes
· Stay up-to-date with any new trends and tools – paying particular attention to e-learning solutions
· During peak trading times, provide training support in the field to our sales network across the UK
Experience and skills required:
· Proven experience in designing training events in a sales/high paced environment
· Travel knowledge or a passion for the travel industry would be an advantage
· Extensive knowledge of instructional design theory and learning principles
· Proven understanding of the full training cycle
· Familiarity with traditional and modern training methods, tools and techniques
· Ability to provide feedback on a weekly/daily basis
· Sound decision making and organisational skills
· Ability to work on your own or as part of the team
· Ability to present complex information to a variety of audiences
· Proficiency in MS Office including PowerPoint
· Learning and development qualification desirable
· Overnighting and travel throughout the UK may form part of this role