Account Manager

ITI Group are the UK’s largest independent system integrator and having been established in the provision of OT and IT services for more than 50 years, we are uniquely positioned to guide clients on their digital transformation journeys. Focused largely on provision of services to highly regulated industries deemed to be critical to the national infrastructure we are well established with many ‘blue-chip’ companies both in the UK and Internationally.

The role of Account Manager will provide the primary interface between identified client(s) and ITI Group.

Reporting to the CRO and working with key accounts primarily in the Manufacturing, FMCG, Pharmaceutical and Logistics sector, you will be responsible for managing key relationships and generating account growth, while working closely with the internal sales and proposal team functions.

Salary: OTE Up to £90,000 depending on experience plus car allowance.

Please note: This role is based in the UK, but you will be working with corporations with a global presence and so you will be expected to accommodate travel and multi time zone interactions should they become appropriate.

ITI Group develops and integrates digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology.

Through digital technology, industrial automation and increased safety and security, ITI Group helps clients achieve tangible business value from innovative, intelligent solutions. ITI Group solutions enable connectivity, collaboration and real-time data intelligence.

At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic with a personal approach.

We act responsibly, focusing on safety and security, working with integrity at all times to deliver excellence through collaboration, experience and know-how.

You will:

• Acknowledge the competitive landscape and market trends (Manufacturing, Pharma, Life Sciences, FMCG and Food & Bev), keeping abreast of impactful changes and/or industry drivers.
• Implement and be accountable where applicable for strategies, tactics, and plans for revenue growth of existing ITI client(s). To include the understanding and articulation of the client(s) buying process/cycle.
• Cross-Selling of company’s services and or products to those identified client(s).
• Build and maintain long lasting mutually beneficial customer relationships.
• Own, deliver, and exceed annual sales targets.
• Coordinate sales activities with the other departments (existing sales, proposals, marketing, and operations as necessary).
• Champion the client(s) needs and requirements within the ITI Group.
• Understand our customers objectives at individual, departmental and corporate levels and adapt our solutions / products to suit within the capability of our offerings.

We are looking for:

• Demonstrable experience in strategic account planning and business development > 5 years.
• Sales / Technology background and mindset with a broad experience of technology, products and platforms including at least three of the following:- MES, PI Historian, Simulation, Operational Technology, Service & Support and Consulting.
• Knowledgeable of the OT/IT landscape and their intersection.
• Independent with the ability to articulate the value/benefit of ITI offerings to key client stakeholders with support from wider ITI team.
• Experienced in working across the Manufacturing sector (Pharma, Life Sciences, FMCG and Food & Bev).
• Proven experience as a key account manager.
• Experience working within MES / SCADA /OT technology background.
• Degree level educated in a relevant engineering discipline or equivalent Apprenticeship and supporting vocational higher education qualification.
• Ability to listen to a client’s business drivers / issues, to recognise the impacts of these and to then propose solutions that can be delivered by ITI to meet these challenges.
• Ability to position solutions / products against competitors and win.
• Ability to articulate the potential solution to the customer by illustrating the quantifiable value and/or business benefit.
• The ability to think laterally about a problem to identify alternate solutions.
• Efficient in delivery of high volume, established client enquiries.
• Experienced CRM user (Dynamics, Salesforce etc).

In line with our company values we are looking for someone who,

📈Will 'Deliver' what we promise

🦺Will demand the highest levels of 'Safety and Security'

🏆Will apply 'Technical Mastery'

🧠Is committed to 'Continual Learning'

🤝Can work 'Collaboratively'

💡Will challenge the norm to make a difference through 'Innovation'

Inspire and innovate with us; Join ITI Group, a place where you can shine! Find out more about what we can offer you by visiting our careers page on the ITI Group Website.

At ITI Group our people are our best asset. We offer a variety of benefits, to attract and retain talent, which include:

• 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year
• Flexible start and finish times, including flexi-Fridays
• Competitive Employee Referral Award Scheme
• Life Assurance
• Pension
• Payment of professional membership fees
• Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice
• Enhanced family friendly policies

ITI is an equal opportunities employer. For more information, please refer to our Equality of Opportunity statement on the ITI Group Careers page.