Senior Claims Administrator

We’re looking for an experienced Senior Claims Administrator to join our growing team of Claims Administrators, based in Diss, South Norfolk.

You’ll be overseeing the day-to-day running of the Claims Administrator team, ensuring the weekly and monthly duties are carried out. Organisation is at the forefront of the role and feeling comfortable multi-tasking. The role will also involve mentoring other members of the team, acting as a referral point for the same and assisting the team-managers with workload distribution.

We’re a fast-growing business and see this role as a key part of our operation. Most important is your attitude and work ethic – we’re looking for people who can contribute something and have a desire to grow and develop with us. 

• Assisting the Claims teams with general administrative tasks.
• Dealing with post, scanning and filing.
• Managing claims bordereaux tasks.
• Setting up new claims including outbound calls.
• Keeping data systems up to date.
• Using word, excel, etc.
• Monitoring, organising and distributing tasks from shared claims mailboxes.
• Strong organisational skills and the ability to manage and prioritise your own workload.
• A confident verbal and written communicator.
• Auditing the Claims Administrators.
• Training members of the team.
• Act as a technical referral point across the team.
• Liaising with internal and external partners at all levels.
• Support the team by handling day to day issues and ensure continuity of
• service.
• Work closely with Team Managers, Head of Claims and Claims Director to ensure a seamless service delivery.

• Claims Administrator experience is essential.
•  The ability to organise a team and effectively delegate duties.
•  Be an effective communicator and able to adapt to the business’ needs.